Aida Scott
Logistics
Williamsburg,VA
Summary
Accomplished Logistics manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Logistics Manager
U.S. Army
Fort Campbell, Kentucky
08.2009 - 01.2015
- Directed shipping and receiving of wide range of products daily.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Kept corporate departments and customers updated on critical shipments.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Logistics Operations Officer
U.S. Army
Fort Campbell, KY
10.2000 - 10.2009
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Motivated and trained employees to maximize team productivity.
- Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Supply Chain Manager
U.S. Army Recruiting Command
Fort Knox, KY
08.1997 - 10.2009
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Monitored supply chain and managed logistics functions for company.
- Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Assistant Manager
Gap Inc. Banana Republic
Williamsburg, Va, VA
10.2017 - 10.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
Education
Bachelor of Science - Social Sciences
Colorado State University - Pueblo
Pueblo, COMaster of Science - Professional Counseling
Grand Canyon University
Phoenix, AZSkills
- Logistics, supply and chain resources management
- Team development and management
- Budget planning and forecasting
- Policy, procedure, and regulatory compliance
- Data collection and business analytics
- Sales and marketing strategies
- Customer assistance and support
- Recruiting and Interviewing
Accomplishments
- Supervised team of 25+ staff members at various jobs
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Increased sales 20% over a six month period
- Achieved 97% accuracy during annual audit of a 3000 stock-keeping unit warehouse facility in 2006
- Served as project manager of a command supply discipline program for 5 battalions
- Trained and supervised more than 25 personnel in Logistics Management
- Created, implemented and managed a 12 month physical training program for 100 employees
- Awarded the Overseas Service Ribbon in 2004
- Served one tour in Iraq and 3 consecutives tours in the Republic of Korea
- Maintained 100% accountability of all assigned equipment worth more than $117 Million with no loss of equipment
- Selected from amongst 6 peers to mentor 100 personnel in Property Accountability Procedures
- Conducted detailed inspections on $117 million worth of equipment and weapons
Certification
- Military Instructor Facilitator Course
- Support Operations Course
- Combined Logistics Captains Career Course
- Unit Movement Officer Officers Basic Course
- Basic Officer Leaders Course
- Officer Candidate School
- Combat Life Saver Certification
- Mixed Martial Arts Instructor Course
- 44 PAX Bus Driver
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Gap Inc. Banana Republic
10.2017 - 10.2019
Senior Logistics Manager
U.S. Army
08.2009 - 01.2015
Logistics Operations Officer
U.S. Army
10.2000 - 10.2009
Supply Chain Manager
U.S. Army Recruiting Command
08.1997 - 10.2009
Bachelor of Science - Social Sciences
Colorado State University - Pueblo
Master of Science - Professional Counseling
Grand Canyon University
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