Aida Villalobos

• Manage all dairy department operations.

• Walk through the store and chec

• Manage all dairy department operations.

• Walk through the store and check expiration dates.

• Inspect all departments for safety and compliance with protocols.

• Operate cash register.

• Handle store closures.

• Improve overall efficiency and productivity of the team by restructuring jobs and daily assignments to meet deadlines and production goals.

• Often perform higher team members' duties.

• Work, flexible, schedule, and voluntary days off to ensure operational success.

• Welcomed customers, addressed needs, and made product recommendations.

• Operated, cash registers for cash, checks, and credit card transactions with excellent accuracy levels.

• Supervised daily operations to ensure efficient workflow and customer satisfaction.
• Resolved customer inquiries and complaints promptly to maintain positive relationships.
• Monitored employee performance, providing feedback to improve service quality and efficiency.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

• Walk around produce for updated sales/prices and cleanliness.

• Oversaw daily operations, ensuring compliance with safety and health regulations.
• Trained and mentored staff on customer service best enhance product knowledge.
• Implemented process improvements, enhancing efficiency in store workflows and customer engagement.

• Order supplies and merchandise for the liquid department, tobacco area, and dairy.

• Actively listened to customers, handed concerns quickly and escalated major issues tothe supervisor.