Hi, I’m
Aida (Aidee) Rutledge Burt
Goose Creek,SC
Summary
Results-focused Licensed Cosmetologist/Customer Service bringing 20+ years of experience dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Hardworking and committed to customers and maximize loyalty by delivering exceptional service to every guest.
Overview
36
years of professional experience
1
Certification
Work History
AVEGA STUDIO
Licensed Cosmetologist
02.2023 - Current
Job overview
- Schedule customer appointments and rearranged individual time slots to meet demand.
- Help clients achieve desired looks for daily wear and special events by designing strategies for each scenario.
- Process payments, enter sales in register for prompt customer service.
- Keep work areas, tools and equipment clean and properly sanitize to minimize disease transfer and health risk of shared environment.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required
ARTESIAN SPRINGS DAY SPA
Licensed Cosmetologist
01.2020 - 01.2022
Job overview
- Performed hair services including haircutting/designing/styling and coloring.
- Created and taught CARE personality program for staff
- Performed, when available, providing facials, back facials and body scrubs.
- Provided coaching for salon/spa business models.
BEAUTY IN BALANCE SALON, INC
Licensed Cosmetologist/Salon Owner
01.1997 - 01.2020
Job overview
- Opened salon in April 1997
- Prepared business plan to include financial, retail, marketing, legal and more to open, operate and provide hair services in successful salon/spa
- Responsible for financial budget, hiring and coaching staff to include hair designers, massage therapists, estheticians, and salon coordinators
- Worked closely with accountants and attorneys to follow all legal and required documentation and laws for SC
- Established marketing plan and designed space for salon/spa to run at profit
- Key Contributions
- Built solid foundation for successful salon to include logo design, interior design to include inventory and product displays
- Created marketing plan to build clientele for staff, provided in house training for retail sales using C.A.R.E
- Created Personality Profile System
- Performed Hair Analysis
- Attended required hours Cosmetology Instructor
CHARLESTON STYLES HAIR SALON
Booth Rental/Cosmetologist
01.1996 - 01.1997
Job overview
- Rented a station to obtain experience of salon ownership at a beginners level
- Responsible for payingweekly rent, obtaining all licenses, searching for retail lines to carry and how to run a small businessefficiently and at profit
- Key Contributions:
- Provided rent in a timely manner and worked well with other stylists in a professionalenvironment
- Began to create a niche for my business to set my business apart from the norm.
GRAHAM & CO. HAIR DESIGN
Cosmetologist
01.1995 - 01.1996
Job overview
- Hired as licensed Cosmetologist to perform haircutting, coloring, permanent waving, manicures and pedicures
- Key Contributions:
- Responsible for building clientele.
- Great opportunity to create marketing plan on a small scale while still having the opportunity to work with amazing and very talented stylists
- Apprenticed with owner of salon
- Performed shampooing, treatments, assisted with color mixing and application as well as post services such as styling and retailing.
FAMILY HAIR DESIGN
Cosmetologist
01.1993 - 01.1995
Job overview
- Hired as a licensed Cosmetologist to perform haircutting, coloring, permanent waving and manicures
- Key Contributions:
- Provided services & retail recommendations for clients and began to implement timemanagement to the skills learned in Cosmetology school
- Implemented retail training provided inschool as well to know when and how to suggest retail purchases for clients
- Responsible for front desk duties such as answering phones, making/changing appointments aswell as completing transactions for services provided
- Aida (Aidee) Rutledge Burt - Page Three843-209-3910 | Aideevegan@Gmail.Com
MEDAPHIS MEDICAL BILLING
Assistant Manager
01.1990 - 01.1991
Job overview
- Oversaw staff of thirty and two remote offices.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Responsible for medical coding, batching, and balancing of monthly, quarterly and yearly financials
- Key Contributions:
- Hired, trained and evaluated staff in areas of medical coding and billing
- Coached and provided direction for staff to obtain maximum productivity in their specific positions
- Responsible for one large office of 30 and two small offices of 1 to 2 staff members
- Traveled from home office to two remote offices monthly to evaluate offices and staff.
ST. FRANCIS HOSPITAL
Emergency Room Ward Clerk/OPR/Admitting
01.1987 - 01.1990
Job overview
- Prepared and assisted with patients in Emergency Room not limited to admitting, insurance billing, assisting RN's and MD's with patient care
- Key Contributions:
- Collected data from patients organized information for nurses and doctors to meet with patients
- Ordered medical procedures and labs as well as kept area clean organized and accessible for all staff involved in ER to provide excellent medical service to patients
- Provided medical billing for patients as well as medical coding for doctors and insurance requirements.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
Education
Trident Technical CollegeCharleston, SC
Cosmetology Diploma from Cosmetology
06.1993
R. B. Stall High SchoolNorth Charleston, SC
High School Diploma
06.1981
Skills
- Areas of expertise include:
- Client Consultations
- Customer Preferences
- Maintaining Clean Work Areas
- Strong Manual Dexterity
- Hair Coloring Expertise
- Detailed Instruction
- Clear Communication
- Client Loyalty Building
- Client Evaluation
- Understanding of Body Signals
- Client Satisfaction
Accomplishments
- Roy Peters Color Academy
- Cash Flow Camp, Champ Camp
- Supervised team of 30 staff members.
- Choreographer Drayton Hall Middle School
- MAGNA CUM LAUDE, Trident Technical College
- ALUMNI OF THE YEAR, Trident Technical College
- SOUNDS OF TRIDENT SCHOLARSHIP, Trident Technical College
Awards/Grants
Certification
- Cosmetology Training
- Cosmetology License
- Methods of Teaching Training
- Medical Terminology
- Healing Touch Level One Certification
- Organic Colour Systems Certification
Timeline
Licensed Cosmetologist
AVEGA STUDIO
02.2023 - Current
Licensed Cosmetologist
ARTESIAN SPRINGS DAY SPA
01.2020 - 01.2022
Licensed Cosmetologist/Salon Owner
BEAUTY IN BALANCE SALON, INC
01.1997 - 01.2020
Booth Rental/Cosmetologist
CHARLESTON STYLES HAIR SALON
01.1996 - 01.1997
Cosmetologist
GRAHAM & CO. HAIR DESIGN
01.1995 - 01.1996
Cosmetologist
FAMILY HAIR DESIGN
01.1993 - 01.1995
Assistant Manager
MEDAPHIS MEDICAL BILLING
01.1990 - 01.1991
Emergency Room Ward Clerk/OPR/Admitting
ST. FRANCIS HOSPITAL
01.1987 - 01.1990
Trident Technical College
Cosmetology Diploma from Cosmetology
R. B. Stall High School
High School Diploma
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