Aidahnae Williams
Millville,NJ
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and relationship-building skills. At Chik-Fil-A, leveraged customer service and teamwork abilities to increase sales revenue, demonstrating reliability and the capacity to thrive in high-stress situations. Skilled in POS systems and adept at problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Chik-Fil-A
01.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Taco Bell Restaurant
03.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Millville Senior High School
200 S. Wade Blvd Millville NJ 0833206-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Multi-tasking strength
- Reliable and punctual
Certification
Certificate of Completion in CPR and First Aid
Timeline
Sales Associate
Chik-Fil-A
01.2023 - 10.2023
Sales Associate
Taco Bell Restaurant
03.2022 - 01.2023
Certificate of Completion in CPR and First Aid
High School Diploma -
Millville Senior High School
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