Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aidai Kaparova

Chicago,Illinois

Summary

Dynamic administrator with a proven track record at LoveYou Nail Studio, excelling in customer service and team leadership. Expert in schedule coordination and conflict resolution, I enhanced operational efficiency and client satisfaction. Adept at recordkeeping and documentation, I consistently maintained high service standards while promoting salon offerings through effective social media management.

Overview

2
2
years of professional experience

Work History

Administrator

LoveYou Nail Studio
06.2025 - 09.2025
  • Welcomed guests, provided assistance, and coordinated appointments and reservations.
  • Organized staff schedules and ensured balanced workload distribution.
  • Oversaw service standards and addressed client issues promptly.
  • Operated the cash register, processed transactions, and monitored daily revenue.
  • Maintained records and prepared administrative reports.
  • Procured and tracked salon supplies and product inventory.
  • Directed, motivated, and supported staff while delegating daily tasks.
  • Maintained salon hygiene, safety, and overall order.
  • Promoted services and retail products, including managing the salon’s social media presence.

Administrator

Levelup
01.2024 - 05.2025
  • Greeted and assisted clients, managed bookings and appointments.
  • Maintained staff schedules and ensured optimal workload distribution.
  • Monitored service quality and resolved client concerns.
  • Handled cash register operations, processed payments, and tracked daily revenue.
  • Managed documentation and prepared reports.
  • Ordered and monitored salon supplies and products.
  • Supervised and motivated staff, delegated tasks, and maintained team efficiency.
  • Ensured cleanliness and order throughout the salon.
  • Promoted salon services and products, managed social media presence
  • Coordinated schedules, meetings, and appointments for staff members.
  • Contributed to the preparation of reports and presentations for management review.

Senior Waiter

Mixed Grain
08.2023 - 01.2024
  • Provided exceptional customer service, ensuring a memorable dining experience for guests.
  • Coordinated with kitchen staff to streamline food preparation and delivery processes.
  • Trained and mentored junior waitstaff on menu knowledge and service techniques.
  • Managed table assignments efficiently, optimizing seating arrangements during peak hours. Supervised a team of waiters, assigned tables, and coordinated daily shifts.
  • Trained new staff in service standards, customer care, and POS system use.
  • Handled complex orders and special requests, ensuring customer satisfaction.
  • Resolved conflicts and complaints in a professional manner.
  • Assisted with cash handling, billing, and closing reports.
  • Maintained cleanliness and compliance with health & safety regulations.
  • Supported management in organizing banquets, private events, and large group reservations.

Education

Bachelor of Science - Computer Science

National Louis University
Chicago, IL

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Administrative support
  • Documentation and reporting
  • Team building and leadership
  • Office management
  • Schedule coordination
  • Staff management
  • Conflict resolution
  • Scheduling
  • Time management

Languages

English
Professional Working

Timeline

Administrator

LoveYou Nail Studio
06.2025 - 09.2025

Administrator

Levelup
01.2024 - 05.2025

Senior Waiter

Mixed Grain
08.2023 - 01.2024

Bachelor of Science - Computer Science

National Louis University

Similar Profiles

CREATE PROFILE