Aidai Zhoclhueva
Santa Ana,CA
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Truck Dispatcher
Manas
Bishkek, Kyrgyzstan
01.2023 - 12.2023
- Documented services performed, operations information, and dispatch details in system.
- Relayed work orders, messages or information using telephones or two-way radios.
- Dispatched drivers to meet daily delivery needs for company customers.
- Recorded and maintained files or records of customer requests, work or services performed.
- Arranged for repairs to restore service and schedules.
- Communicated with vendors regarding shipment status updates.
- Addressed questions, problems or requests for service or equipment.
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
- Resolved any issues or problems that arose during transport operations.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
Junior Loan Officer
Equinox, Inc.
Bishkek, Kyrgyzstan
07.2021 - 12.2022
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Followed up with customers regarding outstanding documentation needed for processing loans in a timely manner.
- Researched credit history and other relevant information to make decisions on loan requests.
- Tracked and managed new leads and followed up on referral business.
- Conducted periodic audits of loan files to ensure compliance with applicable laws and regulations.
- Informed customers of loan application requirements and deadlines.
- Responded promptly to customer inquiries regarding their mortgages or refinancing needs.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Provided information on loan products and services to prospective clients.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Proctor
Paragon KG
Bishkek, Kyrgyzstan
11.2020 - 06.2021
- Reported any suspicious behavior or cheating incidents to the appropriate personnel.
- Managed time limits and other restrictions on exams.
- Kept operations and conduct in compliance with testing policies and standards.
- Prepared reports summarizing testing activities including statistics and trends.
- Monitored student behavior throughout exam sessions while enforcing testing protocols.
- Responsible for verifying the identity of test takers, providing instructions to students, and ensuring the security of exams.
- Communicated with instructors regarding any irregularities or discrepancies discovered during proctoring duties.
- Adhered to strict confidentiality guidelines when handling sensitive information pertaining to exams or students' identities.
- Submitted required documents including attendance sheets, incident reports, grading sheets, according to set deadlines.
- Maintained accurate records of test scores and other pertinent information for each student.
Education
LLB - International And Business Law
American University of Central Asia
Bishkek, Kyrgyzstan05-2020
Skills
- Territory Management
- Oral and Written Communications
- Issue Resolution
- Critical Decision-Making
- Customer Relations
- Information Research
- Telephone Etiquette
- Quality Assurance
- Customer Service-Focused
- Trilingual in Kyrgyz, Russian and English languages
- Client Relations
- Database Management
- Reliable
- Team Player
- Excellent Time Management
- Excellent Communicator
Languages
English
Full Professional
Russian
Native/ Bilingual
Kyrgyz
Native/ Bilingual
Timeline
Truck Dispatcher
Manas
01.2023 - 12.2023
Junior Loan Officer
Equinox, Inc.
07.2021 - 12.2022
Proctor
Paragon KG
11.2020 - 06.2021
LLB - International And Business Law
American University of Central Asia