Aidaly Alazo
Miami,FL
Summary
Seasoned professional with over 10 years of experience in healthcare management and coordination roles, seeking to leverage expertise in strategic planning, team supervision, and process optimization in my next role. Proven success in managing complex systems, enhancing operational efficiency, and driving revenue growth. Strong background in fostering professional relationships, conducting detailed analyses, and implementing measures to improve business performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Compliance Specialist
QuickMD
05.2024 - Current
- Researched industry trends to stay informed about current best practices in the field of compliance.
- Reviewed and updated existing compliance policies and procedures.
- Monitored changes in relevant legislation and advised management of necessary actions.
- Drafted reports outlining findings from compliance audits and investigations.
- Responded promptly to inquiries from governmental agencies regarding compliance matters.
- Developed and implemented training programs for employees on new or revised laws, regulations, and company policies.
- Maintained accurate records of all activities related to compliance monitoring.
- Collaborated with external parties such as auditors, lawyers, regulators.
- Assisted in developing strategies for improving overall compliance performance.
- Prepared monthly reports on progress made towards meeting organizational goals around compliance matters.
Scheduling Lead
QuickMD Remote
06.2023 - Current
- Manages comprehensive functions of the scheduling department, including the supervision of 140 physicians and scheduling team distributed across various time zones
- Coordinate all availability in 49 states
- Establishes and maintains professional relationships with providers, effectively utilizing these connections to meet company's availability requirements
- Coordinates with development team to construct an efficient scheduling model within the evolving EMR, conducting regular audits for technical flaws to ensure optimal operation
- Strategically collaborates with the credentialing department, creating detailed analyses to guide providers' licensing applications based on patient volume and needs
- Implements measures to eliminate coverage gaps, ensuring consistent availability of on-demand care for patients
- Develops and conducts diverse analyses to support strategic planning, focusing on revenue increase and cost reduction
- Achieves notable financial improvements, including a 36% increase in visits in 6 months and 44% annual growth and 74% revenue growth projected in the next year.
Executive Assistant to the CEO
New Horizon Research Center
Miami, FL
10.2021 - 06.2023
- Orchestrated a business startup and licensing, overseeing all critical aspects from inception to operation
- Effectively managed the company budget utilizing QuickBooks, ensuring punctual payments to suppliers, vendors, and employees
- Supervised a team of 14, setting clear expectations, monitoring performance, and implementing robust performance management practices
- Addressed high-priority issues with discretion and alignment to the company's mission and vision
- Enhanced organizational efficiency through strategic calendar management, coordinating meetings across various time zones
- Introduced employee incentives, bolstering retention and fostering a positive workplace culture
- Participated in recruitment initiatives, conducting interviews and sourcing talent
- Negotiated financial agreements with sponsors in compliance with industry regulations
- Cultivated relationships with sponsors, contributing to business growth and client engagement
- Utilized analytical skills to interpret data, generating reports that informed decision-making.
Provider Scheduler
Miami Cancer Institute with Baptist Health of South Florida
Miami, FL
07.2020 - 01.2021
- Orchestrated complex chemotherapy treatment schedules for a variety of medical specializations, optimizing patient care and treatment outcomes
- Efficiently coordinated both urgent and routine medical scans, ensuring precise and timely execution, and provided comprehensive patient instructions for pre-procedure preparations
- Managed daily medical orders with meticulous attention to detail, facilitated the secure transfer of lab work to external laboratories, and expedited the retrieval of medical records and lab results, thereby enhancing patient care quality.
Registered Behavior Technician
Behavioral Family Solutions, LLC
Miami, FL
05.2019 - 06.2020
- Delivered targeted therapy to children diagnosed with Autism Spectrum Disorder (ASD), Attention Deficit Hyperactivity Disorder (ADHD), and Oppositional Defiant Disorder (ODD), enhancing their daily functioning and social interactions
- Successfully implemented behavior plans, leading to improved patient behavior and progress towards treatment goals.
Director- First Impressions
West Kendall Baptist Hospital
Miami, FL
01.2019 - 09.2019
- Managed and optimized the medical charting system, resulting in enhanced organization and efficiency in the documentation process
- Orchestrated nursing schedules and coordinated physician consultations, ensuring seamless operations and accurate medical interventions
- Assessed and maintained bio-technical appliances and cardiac telemetry, contributing to consistent patient monitoring and safe healthcare environment.
Patient Registration/ Care Coordinator
Women's MD
Miami, FL
10.2018 - 01.2019
- Facilitated comprehensive patient care by accurately obtaining external medical records and conducting detailed patient surveys for thorough healthcare assessments
- Streamlined administrative processes by verifying insurance eligibility and obtaining necessary prior authorizations for medical procedures, ensuring efficient billing procedures
- Enhanced organizational efficiency by precisely assembling charting systems and managing patient invoices, thereby registering 50-80 patients collaboratively and individually managing around 20 patients.
Behavior Technician
Applied Behavioral Solutions
Miami, FL
01.2018 - 10.2018
- Implemented behavior plans in group settings, adapting approaches to cater to a diverse age range of 6-16 years
- Conducted both direct and group therapy sessions, employing evidence-based techniques to promote positive behavioral changes.
Director
Excelling Minds
Miami, FL
01.2017 - 03.2018
- Orchestrated regular team meetings to foster effective communication and collaboration, enhancing team synergy and productivity
- Developed and presented comprehensive quarterly reports on business development, identifying progress and areas for improvement to drive strategic planning
- Managed recruitment and training processes to assemble a highly skilled workforce, while also implementing robust onboarding and coaching programs for seamless integration of new hires
- Fostered and maintained significant business relationships, emphasizing customer satisfaction and long-term partnerships to sustain business growth
- Initiated and implemented enhancements to organizational policies and procedures, contributing to operational efficiency and effectiveness
- Conducted detailed monthly assessments and evaluations to report on client progress or decline, supporting informed decision-making
- Streamlined weekly work schedules, optimizing resource allocation and task distribution for improved productivity
- Engaged actively in local community events, delivering informative presentations and handling inquiries to strengthen community relations
- Led the development of strategy-based plans, contributing significantly to the achievement of organizational objectives
- Oversaw meticulous budget planning to ensure financial stability and optimal resource utilization.
Behavior Technician
Centria Healthcare
Novi, MI
10.2017 - 01.2018
- Implemented direct therapy strategies for children diagnosed with ASD, ADHD, ODD, significantly improving their quality of life by investigating and utilizing alternative forms of expression, such as visual, auditory, and tangible methods
- Innovated parent training techniques, including written instructions, video demonstrations, and role-play scenarios, to ensure consistency and effectiveness of therapy continuation.
Behavior Technician
Health of Mind
Miami, FL
03.2017 - 09.2017
- Administered therapeutic treatments to children diagnosed with ASD, ADHD, and ODD, while meticulously tracking their progress and implementing necessary behavior plans
- Leveraged computer-based systems for data collection and aided in educating parents under guided supervision, ensuring comprehensive client support.
Education
Bachelor's degree - Industrial Psychology
Carlos Albizu University
Miami, FL01.2023
High school diploma -
American Worldwide Academy
Miami, FL01.2016
Skills
- Leadership and Team Management
- Business Development and Sales
- Recruitment and Training
- Strategic Planning and Execution
- Communication and Relationship Building
- Analytical Problem-Solving
- Healthcare Industry Expertise
- Regulatory Compliance
- Adaptability and Collaboration
- Negotiation and Diplomacy
- Data Management and Reporting
- Technical Proficiency
Certification
- BLS Certification
- Registered Behavior Technician
Timeline
Compliance Specialist
QuickMD
05.2024 - Current
Scheduling Lead
QuickMD Remote
06.2023 - Current
Executive Assistant to the CEO
New Horizon Research Center
10.2021 - 06.2023
Provider Scheduler
Miami Cancer Institute with Baptist Health of South Florida
07.2020 - 01.2021
Registered Behavior Technician
Behavioral Family Solutions, LLC
05.2019 - 06.2020
Director- First Impressions
West Kendall Baptist Hospital
01.2019 - 09.2019
Patient Registration/ Care Coordinator
Women's MD
10.2018 - 01.2019
Behavior Technician
Applied Behavioral Solutions
01.2018 - 10.2018
Behavior Technician
Centria Healthcare
10.2017 - 01.2018
Behavior Technician
Health of Mind
03.2017 - 09.2017
Director
Excelling Minds
01.2017 - 03.2018
Bachelor's degree - Industrial Psychology
Carlos Albizu University
High school diploma -
American Worldwide Academy