Aidalys Santiago
Blackstone,MA
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Optometric Technician
Baystate Eye Center
08.2022 - 04.2023
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
Optometric Technician/Receptionist
Hayden Optometric
12.2019 - 09.2020
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Medical Secretary
MASSACHUSETTS EYE RESEARCH AND SURGERY INSTITUTE
09.2018 - 12.2019
- Support physician staff by screening and sorting mail, documents and telephone calls
- Scheduling patient appointments and arranging insurance referrals
- Ensuring patient insurance eligibility
- Preparing medical reports and records for requesting providers, patients and third-party payers
- Greet visitors, ascertain purpose of visit and direct them to appropriate staff.
US Army MA National Guard Military Police
US Army
02.2013 - 03.2019
- Serving as a Military Police officer for the Commonwealth of Massachusetts
- Securing the route of the Boston Marathon in 2015 and 2016
- Being activated for the snowstorm of 2015 maintaining the security of MEMA sites.
Education
Criminal Justice -
US Army Military Police Academy
Fort Leonard Wood, MO01.2015
Diploma -
Waltham Sr High
Waltham, MA01.2014
Skills
- Diagnostic Imaging
- Task Prioritization
- Attention to Detail
- Multitasking Abilities
- Adaptability
- Medication Administration
- Patient Recordkeeping
- Supply Restocking
Certification
- BOSAR, 03/01/15, Present
- Oleoresin Capsicum, 02/01/15, Present
- FEMA Civil Disturbance, 03/01/16, Present
Military Service
US Army MA National Guard, United States, Private E2, 02/01/13, 02/01/19, Boston Marathon: 2015, 2016 and 2018, Snowstorm Activation: Feb 2015
Timeline
Optometric Technician
Baystate Eye Center
08.2022 - 04.2023
Optometric Technician/Receptionist
Hayden Optometric
12.2019 - 09.2020
Medical Secretary
MASSACHUSETTS EYE RESEARCH AND SURGERY INSTITUTE
09.2018 - 12.2019
US Army MA National Guard Military Police
US Army
02.2013 - 03.2019
Criminal Justice -
US Army Military Police Academy
Diploma -
Waltham Sr High
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