Aida Magaly Olvera
Alpaugh,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager open position always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level open position. Ready to help team achieve company goals. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
25
25
years of professional experience
Work History
Nanny/Personal Assistant
Michelle Ortiz
02.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Prepared meals and snacks for children based on dietary guidelines.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Administered basic first-aid and medication in emergency situations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Transported children to and from activities using personal or family vehicle.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Regularly traveled with family to help with vacation activities and childcare.
Farmer's Market Vendor
Parker Elementary School
04.2009 - 02.2017
- Farmer's Market vendor for OUSD
- Reconciled inventory and customer orders regularly to monitor product availability.
- Handled cash and credit cards, processing transactions onsite for products and services.
- Loaded and unloaded boxes and pallets of merchandise weighing as much as 40 pounds.
- Conducted market research to identify customer needs and preferences.
- Utilized persuasive sales techniques to convert leads into sales.
- Attracted customers and generated sales using promotional materials.
- Stayed current on product specs and prices and accurately updated display product literature.
- Established and maintained relationships with vendors to provide steady supply of products.
- Increased sales by 75% through public tasting product demonstrations.
- Distributed pamphlets and other informational literature on fresh produce.
- Developed strategy to motivate Students and their families to eat healthier
Business Owner
Olvera's Housekeeping
03.2007 - 12.2009
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Deep cleaning and up keep of client's homes.
- Work as an independent contractor with a Property Management company (Adams Adams & Morris)
- Prepared vacated properties such as apartments, townhomes, condos , and houses for new tenants to move in
Cashier/Manager
ASAP Drycleaning & Restoration
05.2001 - 09.2002
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on cash handling and customer service to maintain highly skilled team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Opened location and turned on boilers and machines for employees.
- Received and tagged clothing for washing and dry cleaning services
- Data entry
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supported team members with any questions or concerns as well as with labor
Restaurant Cashier
Baja Taqueria
11.2000 - 05.2001
- Assisted customers with ordering food and drinks
- Performed cash, and card transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Secretary
Pacific Bell Directory
02.1999 - 04.2000
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data, managed payroll input and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Helped support supervisor with translating in staff meetings and office gatherings
Cashier
Burger King
09.1998 - 02.1999
- Operated front lobby and drive thru cash register for cash and credit card transactions with excellent accuracy levels.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Restocked and organized merchandise in front lobby and drive thru areas
- Accurately handled cash register transactions while providing excellent customer service.
- Greeted over 100 customers per day and communicated effectively to obtain accurate orders.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Resolved customer complaints independently or with aid of supervisor.
Education
High School Diploma -
Castlemont High School
Oakland, CA06.2000
Skills
- Tactical Communications
- Schedule Creation
- Meal Planning and Preparation
- Behavior Management Techniques
- Child Supervision
- Basic Clerical Knowledge
- Running Errands
- Household Management
- Educational Support
- Safe Transporting
- Event and Activity Planning
- Household Chores
- Culinary Aptitude
- Valid Driver's License
- Cleaning and Sanitation
- Emotionally Supportive
- Paying Bills
- Spanish Speaking
- Parent Interaction
- Formula Feeding
- Computer Use
- Homework Support and Assistance
- Client Needs Assessment
- Bathing and Dressing
- Housekeeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nanny/Personal Assistant
Michelle Ortiz
02.2017 - Current
Farmer's Market Vendor
Parker Elementary School
04.2009 - 02.2017
Business Owner
Olvera's Housekeeping
03.2007 - 12.2009
Cashier/Manager
ASAP Drycleaning & Restoration
05.2001 - 09.2002
Restaurant Cashier
Baja Taqueria
11.2000 - 05.2001
Secretary
Pacific Bell Directory
02.1999 - 04.2000
Cashier
Burger King
09.1998 - 02.1999
High School Diploma -
Castlemont High School
Volunteer
I started my volunteer work in 2008 at Parker Elementary, in my daughter's Kindergarten class.
I was asked to help around the class because my nephew was in that classroom and was very hyperactive. The teacher said she needed an extra set of hands and asked if I was interested in volunteering, which I accepted immediately. After the2008-2009 school year ended, the principal asked if i was interested in volunteering not only in the classroom but also around the whole school. I went through the proper screening before I could start.
My duties around the school included supervising in the playground(yard), cafeteria, bathroom breaks, etc.. In and around the office helped with answering phones, collecting attendance, making copies, distribute supplies to classrooms and other staff. Supported with translating in Parent/Teacher conferences and Parent Groups.
I was in charge of organizing school events and fundraisers.
For 9 years I was in the School Site Council (SSC) as the Chairperson.
My volunteering ended in 2017 when my daughter was promoted to High School.
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