Aidan Aguilar
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic,
adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Ollin
02.2021 - 07.2021
- Took on the role of guiding customers to their designated seats upon starting position as a waiter.
- Ensured accurate order processing by utilizing the clover system for seamless communication with kitchen staff.
- Demonstrated exceptional learning abilities by quickly mastering the clover system and promoted from waiter to cashier.
- Collaborated with grubhub drivers to ensure precise directions and optimal time management.
- Greeted guests and answered questions about menu items.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Answered phone calls for reservations or takeout orders in a professional manner
Sales Associate
C.H MARTIN
07.2021 - 03.2022
- Working as a retail sales associate while also cashiering.
- Restocking
- Working around the assistant manager and manager to learn more about store needs, such as printing out labels, logging in deliveries, and checking them, so they can be entered into the system more easily.
- Inventory checks.
- Cleaning (sweeping and mopping the place in the mornings before opening).
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Handled customer complaints in a professional manner.
Sales Associate
City Smoke Shop
03.2022 - 07.2024
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Processed sales transactions accurately using clover POS system, ensuring timely service and customer engagement.
- Collaborated with Coworkers to execute promotional activities, increasing store traffic and sales.
- Maintained inventory levels by restocking shelves and conducting regular inventory checks.
- Trained new staff on product knowledge and customer service protocols, improving team efficiency.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bell Person
Library Hotel
08.2024 - 05.2025
- Facilitated smooth room transitions by coordinating closely with housekeeping staff on guest arrivals and departures.
- Maintained clean and organized lobby areas for a welcoming environment and positive first impression.
- Streamlined bell service operations through regular maintenance of luggage carts and storage areas.
- Served as a knowledgeable resource for guests seeking information about nearby restaurants, shopping centers, and entertainment options.
- Enhanced guest satisfaction by promptly attending to luggage handling and delivery requests.
- Collaborated with front desk staff to efficiently manage guest reservations and room assignments.
- Assisted guests with transportation arrangements, ensuring timely arrival at their destinations.
- Escorted guests to assigned rooms and transported luggage.
- Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
Sales Associate
Canal Express
05.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Processed sales transactions accurately using clover POS system, ensuring timely service and customer engagement.
- Collaborated with Coworkers to execute promotional activities, increasing store traffic and sales.
- Maintained inventory levels by restocking shelves and conducting regular inventory checks.
- Trained new staff on product knowledge and customer service protocols, improving team efficiency.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Business Technology Early College Highschool
Queens, NYNo Degree - Mechanical Engineering
Universal Technical Institute
Bloomfield, NJSkills
- Serving Experience
- Busser
- Host/Hostess
- Money Handling
- Positive and professional
- Retail merchandising expertise
- Time Management
- POS system operations Teamwork and Collaboration Customer Service
- Retail Sales
- Cleaning Experience
- Cash Handling
- Sales
- Assistant Manager Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Canal Express
05.2025 - Current
Bell Person
Library Hotel
08.2024 - 05.2025
Sales Associate
City Smoke Shop
03.2022 - 07.2024
Sales Associate
C.H MARTIN
07.2021 - 03.2022
Restaurant Waiter
Ollin
02.2021 - 07.2021
High School Diploma -
Business Technology Early College Highschool
No Degree - Mechanical Engineering
Universal Technical Institute