Aidan Bivens
St Louis,MO
Summary
Enthusiastic Job applicant with strong leadership and interpersonal skills. Talented in providing quality instruction and creating positive learning environments. Dedicated to helping create supportive, stimulating and learning-focused classroom activities. Obtained this experience through two years of high school Childhood Development coursework.
Additionally developed strong customer service and sales skills while working in a retail environment.
Providing educational activities for children including developing video game skills, providing games and entertainment at pre school parties for neighborhood children.
Enjoy teaching young people tips and tricks for learning game skills quickly while applying more in depth understanding and skills.
Overview
3
3
years of professional experience
Work History
Video Game Tester
Players' Lounge
05.2023 - Current
- Compared multi-platform game performance to verify consistency across console and mobile versions.
- Provided subjective feedback to shape game development by applying personal and third-party Opinions.
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication.
- Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Retail Associate/Assistant Manager
Smoothie King
02.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits. Increased sales by $1000 per month by creating a marketing flyer for smoothie bowls.
- Promoted twice in less than two years, including shift lead and assistant manager
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Kirkwood High School
St Louis, MO05.2022
Skills
- Disciplinary Procedures
- Behavior Modification Techniques
- Student Needs Assessments
- Self-Contained Classrooms
- Participant Observation
- Instruct Groups
- Teacher Support
- Discipline and Feedback
- Positive Student Engagement
- Emotionally Supportive
Timeline
Video Game Tester
Players' Lounge
05.2023 - Current
Retail Associate/Assistant Manager
Smoothie King
02.2021 - 08.2022
High School Diploma -
Kirkwood High School
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