Adaptable professional with a strong background in automotive service roles. Known for exceptional communication and customer service skills, consistently achieving high levels of customer satisfaction.
Overview
1
1
Language
4
4
years of professional experience
Work History
Service / Parts Advisor
High Clearance UTV
Fayetteville, AR
03.2026 - Current
Assisted customers in identifying and ordering UTV parts, ensuring satisfaction and accurate fulfillment.
Maintained organized inventory of parts, improving retrieval efficiency and reducing order errors.
Responded to customer inquiries regarding parts compatibility, enhancing overall service quality.
Processed incoming parts shipments, verifying accuracy against purchase orders for seamless inventory integration.
Conducted regular stock checks to ensure availability of critical parts, supporting timely customer service.
Developed knowledge of UTV models and parts specifications to better assist customer needs and recommendations.
Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Conducted thorough research on specialized or hard-to-find parts, leveraging industry connections and expertise to locate the necessary components for customers.
Printing Press Operator
MAKR STUDIO
Lowell, AR
09.2025 - 03.2026
Operated printing press machinery to produce high-quality printed materials.
Assisted in preparing substrates for printing, ensuring proper alignment and color accuracy.
Followed safety protocols to maintain a secure work environment at all times.
Responsible for the installation, operation, maintenance, and repair of Canon Colorado M-series printers.
Performs routine preventive maintenance, troubleshooting, calibration, and component replacement to ensure optimal print quality and equipment performance.
Supports workflow setup, RIP software integration, and color management.
Diagnoses mechanical, electrical, and software issues, minimizing downtime in high-volume production environments.
Provides operator training, technical support, and ensures compliance with safety and manufacturer guidelines.
Lube Technician
Superior Nissan Of Fayetteville
Fayetteville, AR
12.2024 - 09.2025
Performs routine vehicle maintenance including oil changes, fluid checks, and filter replacements.
Mounts, balances, rotates, and repairs tires while ensuring proper tire pressure and wheel torque.
Conducts basic safety inspections, maintains a clean work area, and follows all shop safety procedures to deliver efficient, high-quality service.
Automotive Technician
Bob Allen Ford
Ottawa, KS
10.2023 - 08.2024
Diagnosed and repaired automotive systems, including engines, transmissions, and brakes.
Conducted routine maintenance services such as oil changes and tire rotations.
Utilized diagnostic tools to identify issues and implement effective solutions.
Collaborated with team members to streamline repair processes and enhance service efficiency.
Maintained accurate records of repairs and services performed for customer transparency.
Evaluated vehicle performance post-repair to ensure quality standards were met or exceeded.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Removed and replaced engines, transmissions, differentials, most parts on the vehicles. Capable of light wiring diagnostics.
Parts Specialist
O'Reilly's Auto Parts
Lowell, AR
11.2022 - 06.2023
Managed inventory levels to ensure timely availability of auto parts for customers.
Assisted customers with product selection and provided expert advice on automotive needs.
Processed orders efficiently using point-of-sale systems to enhance customer experience.
Collaborated with team members to streamline parts sourcing and improve order accuracy.
Service Advisor/Parts Advisor/Receiving Clerk/ Warranty Manager at Go Powersports Ltd.Service Advisor/Parts Advisor/Receiving Clerk/ Warranty Manager at Go Powersports Ltd.