Associate Director, Digital Experience
- Orchestrated a 5-year MarTech and omnichannel strategy, aligning capabilities and technology with business goals for Global Marketing in life sciences B2B.
- Spearheaded data-driven digital marketing campaigns that improved conversion metrics by 15% and drove 13% new lead growth.
- Collaborated with sales teams to identify key account segments and developed tailored ABM campaigns, contributing to new lead growth and improved conversion metrics.
- Led and mentored a high-performing 3-person digital experience team, improving web request turnaround time by 28%.
- Designed and implemented 15+ sophisticated lead nurturing workflows in HubSpot and Salesforce, resulting in a 22% increase in MQL conversion.
- Developed comprehensive customer journey frameworks to enhance UX and optimize conversion rates.
- Led a Web CMS migration from MoveableType to AEM.