Versatile Team Member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Trainer
Plucker Wing Bar
02.2024 - Current
Designed and developed training materials for new employees in the organization.
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Provided feedback on employee performance based on observed results during training sessions.
Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
Cashier
Pluckers
Cedar Park, TX
09.2023 - Current
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Assistant Manager
The Mobile Kayak
Cedar Park , TX
04.2023 - Current
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Organized schedules, workflows and shift coverage to meet expected business demands.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Server
Los Reyes Mexican Restaurant
Cedar Park, TX
01.2022 - 06.2023
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Informed customers about specials, upselling additional food and drink items.
Completed opening and closing checklists to ensure smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.