Aidan Briggs

Exclusively photographed guest meet-and-greet interactions using a Canon camera with a flash attachment, producing sharp, well-lit candid and posed images. • Directed guests for quick, flattering compositions while keeping queues moving and character schedules on time. • Promoted photo packages and digital downloads; achieved daily sales goals through consultative upselling. • Operated POS with accuracy; handled cash/card transactions, reprints, and end-of-day reconciliation. • Printed photos at kiosks; performed routine equipment care (battery/flash management, lens cleaning) and basic troubleshooting. • Followed privacy, consent, and safety guidelines in crowded, fast-paced attraction settings

• Oversaw daily operations and ensured high-quality guest service standards.
• Trained and mentored staff on menu knowledge and customer engagement techniques.
• Managed inventory levels, coordinating orders to maintain optimal stock availability.
• Implemented strategies to enhance table turnover rates during peak hours.
• Resolved guest complaints promptly, enhancing overall dining experience satisfaction.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.

• Greeted and seated guests, ensuring optimal first impressions and guest satisfaction.
• Managed waitlists efficiently, utilizing reservation systems to streamline guest flow.
• Communicated with kitchen and service staff to coordinate timely seating and food delivery.
• Monitored dining room activity, adjusting seating arrangements to maximize capacity during peak hours.
• Assisted in training new hosts, sharing best practices for guest interactions and operational procedures.
• Maintained cleanliness of front-of-house areas, adhering to health and safety standards.
• Resolved customer inquiries and concerns promptly, enhancing overall dining experience.