Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aidan Callery

PELHAM

Summary

Motivated work ethic with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Will provide hard work and knowledge and willing to learn new approaches in the job field.

Overview

5
5
years of professional experience

Work History

Server

Margaritas Mexican Resturant
11.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Stand Leader

Sodexo Food Service
04.2021 - 10.2022
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Food Service Worker

Sodexo Food Service
05.2018 - 11.2020
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Cleaned and organized kitchen, dining and service areas.

Education

High School Diploma -

Windham High School
Windham, NH
06.2021

Skills

  • Supply Restocking
  • Daily Specials Memorization
  • Safe Food Handling
  • Guest Engagement
  • Relationship Management
  • Food Preparation and Safety
  • Menu Memorization
  • Customer Service
  • Problem-Solving
  • Productivity and Efficiency

Timeline

Server

Margaritas Mexican Resturant
11.2021 - Current

Stand Leader

Sodexo Food Service
04.2021 - 10.2022

Food Service Worker

Sodexo Food Service
05.2018 - 11.2020

High School Diploma -

Windham High School

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Aidan Callery