Future IT Works graduate looking to bring years of customer service experience to your company. Interested in obtaining as many learning experiences as possible as well and effiectivetly helping the customers, and members of the company.
Overview
7
7
years of professional experience
Work History
Security guard
Best Crowd Management
11.2022 - 02.2024
Searched event attendees and other employees' belongings for restricted items prior to entry
Guided event attendees during ingress and egress.
Controlled crowd movements by guiding attendees and protecting restricted areas.
Salesperson
Vivint Inc.
Las Vegas , Nevada
03.2023 - 06.2023
Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
Greeted and assisted customers to foster positive experiences.
Handled complaints and or objections in a calm professional manner.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Used excellent verbal skills to engage customers in conversation and effectively determined needs and requirements.
Barista/Barista Trainer
Starbucks Coffee Company
Las Vegas
06.2019 - 06.2022
Helped new partners feel welcome and comfortable in their new work environment by establishing a positive relationship from the beginning
Ensured all drinks and food are done correctly to company standards
Set a proper example for new and learning baristas by providing extraordinary service and working efficiently
Interventionist/Club Director/Substitute Teacher
Mater Academy Mountain Vista
01.2021 - 06.2021
Identified and tutored small groups of children who've been falling behind academically
Adapted teaching methods to fit the needs of each individual student
Supervised students in the classroom, hallways, and cafeteria
Developed lesson plans and assignments for students related to playing music, understanding music theory, and music appreciation
Educated elementary students with a basic introduction into playing Guitar, Piano, and Ukulele
Followed lesson plans provided by the regular teacher to create a cohesive learning experience for the students
Managed the classroom efficiently to encourage participation, minimize distractions and maintain a positive learning environment
Assisted students with their homework in the afterschool Motivated program
Courtesy Clerk / Cashier /Frozen and Dairy Associate
Walmart
Las Vegas , Nevada
03.2017 - 06.2019
Courtesy Associate
Handled fast paced manual labor to keep up with customer demand.
Worked under extreme weather conditions of both degrees.
-Cashier
Greeted customers, helped locate merchandise, suggested suitable options, and provided excellent customer service daily.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Was fully knowledgeable about policies and procedures.
-Dairy and frozen associate
Used precise organizational skills to keep a steady workflow in the department.
Used a Barcode scanner to manage inventory
Maintained a whole department throughout the day to keep it fully stocked and presentable to the customer.
Education
Standard Diploma -
Arbor View High School
IT Works
Skills
CPR certified
TAM card
Alcohol Awareness Card
PILB card
Timeline
Salesperson
Vivint Inc.
03.2023 - 06.2023
Security guard
Best Crowd Management
11.2022 - 02.2024
Interventionist/Club Director/Substitute Teacher
Mater Academy Mountain Vista
01.2021 - 06.2021
Barista/Barista Trainer
Starbucks Coffee Company
06.2019 - 06.2022
Courtesy Clerk / Cashier /Frozen and Dairy Associate