Highly efficient professional well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
UCSC Dining
04.2023 - Current
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Operated register to process payments and collect payment for order totals.
Boosted sales with effective product recommendations based on customer needs and preferences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Server
Senior Resources Group
07.2023 - 09.2023
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Upheld high standard of care for elderly residents of the La Vida Real retirement community, including meeting dietary and physical needs of residents
Crew Member
McDonald's
04.2021 - 08.2022
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared food and drink for customers to fulfill orders to maximum satisfaction levels.