Responsible Food Service Associate offering proven skills maintaining clean workspace environment and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
3
3
years of professional experience
Work History
Food Service Associate
DQ Grill & Chill Restaurant
05.2021 - 02.2024
Enhanced customer satisfaction by providing timely and efficient food service.
Boosted sales through upselling menu items and suggesting daily specials to patrons.
Maintained a clean and organized work environment for optimal food prep efficiency.
Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
Collaborated with team members to deliver exceptional service during high-volume periods.
Handled cash transactions with accuracy, balancing registers at the end of shifts.
Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
Prepared visually appealing and flavorful dishes in accordance with established recipes and plating guidelines.
Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
Managed special dietary requests sensitively, adapting recipes as needed while adhering to strict allergy protocols for guest safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Demonstrated knowledge of menu items and corresponding ingredients.
Education
Bachelor of Science - Computer Science
University of Connecticut
Storrs, CT
05.2027
High School Diploma -
Cromwell High School
Cromwell, CT
06.2023
Skills
Stocking knowledge
Customer service and assistance
Safe Food Handling
Organizational abilities
Cleaning procedures
Strong Communication Skills
Reliability and punctuality
Customer Service
Positive Attitude
Fast-Paced Environment
Staff Training and Development
Strong Work Ethic
Timeline
Food Service Associate
DQ Grill & Chill Restaurant
05.2021 - 02.2024
Bachelor of Science - Computer Science
University of Connecticut
High School Diploma -
Cromwell High School
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