Aidan DeRoock
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Octane Raceway, where I implemented process improvements that boosted team efficiency by 30%. Skilled in customer service and cash handling, I excel in fast-paced environments, leveraging strong communication and problem-solving abilities to drive results and enhance guest experiences.
Overview
3
3
years of professional experience
Work History
Engineering Intern
ProSport Competition
Indianapolis, IN
09.2024 - 12.2024
- Supported team operations at high-profile racing events, developing problem-solving and time management under pressure
- Coordinated logistics, video analysis, and strategy briefings-skills transferable to fast-paced financial environments
- Led custom equipment design projects to improve team workflow
Lead Track Marshal
Octane Raceway
Scottsdale, AZ
07.2023 - 08.2024
- Supervised daily operations and ensured high-level guest service in a fast-moving environment
- Upsold memberships and exceeded sales goals, earning monthly sales recognition
- Implemented process improvements that increased team efficiency by 30%
Sales Associate
Kid-to-Kid
Chandler, AZ
02.2023 - 07.2023
- Delivered personalized customer service and facilitated smooth point-of-sale operations
- Promoted buying/selling programs to maintain inventory and increase store engagement
Team Member
Five Guys
Chandler, AZ
09.2022 - 02.2023
- Managed register and customer orders in a high-traffic setting
- Maintained quality service and addressed customer concerns professionally
Front-End Associate
Fry's Food Stores
Chandler, AZ
03.2022 - 09.2022
- Supported checkout flow and provided carryout services with courtesy and attention to customer needs
- Learned the value of professionalism, punctuality, and retail etiquette
Education
Mechanical Engineering - Engineering Coursework (No Degree)
Purdue University
Indianapolis, IN05.2025
High School Diploma -
Basha High School
Chandler, AZ05.2024
Technical Certificate - Videography & Editing
East Valley Institute of Technology
Mesa, AZ05.2024
Skills
- Customer Service & Sales
- Cash Handling & POS Operation
- Time Management
- Attention to Detail
- Communication & Team Collaboration
- Process Improvement
- Adaptability & Problem Solving
Timeline
Engineering Intern
ProSport Competition
09.2024 - 12.2024
Lead Track Marshal
Octane Raceway
07.2023 - 08.2024
Sales Associate
Kid-to-Kid
02.2023 - 07.2023
Team Member
Five Guys
09.2022 - 02.2023
Front-End Associate
Fry's Food Stores
03.2022 - 09.2022
Mechanical Engineering - Engineering Coursework (No Degree)
Purdue University
High School Diploma -
Basha High School
Technical Certificate - Videography & Editing
East Valley Institute of Technology
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