Proactive lifeguard with strong communication and leadership skills. Experienced in training new staff and enhancing safety protocols. Aiming to leverage problem-solving abilities and customer service expertise to maintain a safe and enjoyable environment for all patrons.
Work History
Lifeguard
3 Years 3 Months
City of Florissant | 05.2023 - 08.2026
Responded swiftly to emergencies, executing rescue techniques and first aid procedures.
Monitored swimming activities to ensure safety and compliance with regulations.
Enforced facility rules and guidelines to maintain a safe environment for patrons.
Assisted in training new lifeguards on safety protocols and emergency response procedures.
Conducted regular inspections of pool facilities, ensuring cleanliness and operational readiness.
Provided exceptional customer service by addressing patron inquiries and concerns promptly.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Improved response times by conducting thorough lifeguard drills and training sessions.
Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Ice Rink Guard
1 Year 4 Months
City of Florissant | 11.2024 - 03.2026
Ensured safety compliance by monitoring rink activities and enforcing rules.
Provided exceptional customer service by assisting patrons with skating equipment and inquiries.
Maintained cleanliness of rink facilities, ensuring a welcoming environment for visitors.
Trained new staff on operational procedures and safety protocols to enhance team performance.
Collaborated with management to develop and implement improved safety procedures for rink operations.
Monitored ice conditions, making necessary adjustments to maintain optimal skating surfaces for users.
Streamlined daily operational tasks through effective time-management and prioritization, resulting in increased productivity and consistent service quality.
Implemented emergency preparedness procedures, enhancing the team''s ability to respond effectively during crises.
Provided first aid assistance when necessary, ensuring swift response to injuries and incidents.
Education
High School Diploma
Lutheran St. Charles High School | City Of Saint Peters, MO