Aidan Franko
Tonawanda,NY
Summary
- Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
- Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cooking
Mineos South Pizzeria
10.2023 - Current
- Demonstrated versatility in cooking styles, adapting quickly to different menu offerings or specials as required.
- Raised brand awareness through participation in various industry events such as cooking competitions and charity fundraisers.
- Promoted independence among clients by teaching essential life skills such as cooking, cleaning, and budgeting.
- Increased kitchen efficiency by maintaining clean and well-functioning grills, reducing cooking time and potential delays.
Cashier and Customer Service
Walgreens
08.2022 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer to ensure financial integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in restocking merchandise and maintaining store organization.
Cashier, Supervisor
Adventure Landing
03.2021 - 10.2022
- Supervised daily cash handling and ensured accuracy in register operations.
- Trained and mentored new cashiers on customer service best practices.
- Monitored staff performance to maintain high standards of efficiency.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
Education
No Degree - Sports Management
Medaille College
Buffalo, NYBachelor of Arts - Business Management
Hilbert College
Hamburg12-2026
High School Diploma -
Sweet Home High School
Amherst, NY06-2022
Skills
- Cooking safety
- Pressure Cooking
- Cooking recommendations
- Customer service
- Customer assistance
- Work ethic and integrity
Certification
- Athletic Training
Languages
English
Timeline
Cooking
Mineos South Pizzeria
10.2023 - Current
Cashier and Customer Service
Walgreens
08.2022 - 10.2023
Cashier, Supervisor
Adventure Landing
03.2021 - 10.2022
No Degree - Sports Management
Medaille College
Bachelor of Arts - Business Management
Hilbert College
High School Diploma -
Sweet Home High School