Dynamic and dedicated professional with experience as a Delivery Expert at Domino's Pizza, excelling in customer interaction and effective problem-solving. Proven ability to manage cash transactions accurately while ensuring safety protocols. Recognized for strong communication skills and a commitment to teamwork, enhancing service quality and customer satisfaction. Experienced in dealing with difficult rush hours and stressful working environments with a quick thinking skills and a level head.
Overview
5
5
years of professional experience
Work History
Delivery Expert
Dominos's Pizza
10.2024 - 10.2025
Delivered orders promptly, ensuring customer satisfaction and adherence to service standards.
Managed cash transactions accurately during order deliveries.
Operated delivery vehicles in compliance with safety regulations and traffic laws.
Communicated effectively with customers regarding order status and special requests.
Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
Maintained cleanliness and organization of delivery equipment and vehicle.
Assisted in training new delivery team members on procedures and best practices.
Adapted quickly to changing delivery routes and high-demand periods for efficiency.
Collaborated with kitchen staff to ensure timely preparation of orders for delivery.
Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
Collaborated with team members to ensure smooth workflow and fast order processing.
Lifeguard
YMCA Of Greater Indianapolis
06.2020 - 04.2023
Monitored pool areas to ensure safety and adherence to regulations.
Provided immediate first aid and emergency response as needed.
Educated patrons on water safety practices and facility rules.
Conducted routine inspections of pool equipment for proper operation.
Collaborated with team members to maintain a clean and safe environment.
Trained new lifeguards on emergency protocols and operational procedures.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Prevented accidents through regular equipment inspections and maintenance.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Monitored pools and surrounding areas for adherence to safety protocols.
Improved response times by conducting thorough lifeguard drills and training sessions.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Education
High School Diploma -
Avon High School
Avon, IN
05-2022
Skills
Package handling
Loading and unloading
Safety protocols and procedures
Warehouse operations
Strong communicator
Effective problem-solver
Patience and empathy
Team collaboration
Accomplishments
Received a bonus in my first week as a Delivery Expert for perfect attendance and great work ethic.