Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Caddie
Milwaukee Country Club
Milwaukee, WI
06.2024 - Current
Greeted golfers and provided them with information about the course layout and rules.
Assisted golfers in selecting clubs and providing advice on how to approach each hole.
Carried golf bags and marked scorecards during play.
Maintained accurate records of scores for all players in a group.
Repaired divots, raked bunkers, replaced flags, and cleaned clubs after rounds were completed.
Inspected golf courses to identify potential hazards and determine yardage of holes.
Host
The Brick Pub and Grill
Glendale, Wisconsin
06.2021 - Current
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Developed rapport with regular patrons, fostering a sense of community within the establishment.