Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Managed closing duties by restocking items on cart and reconciling cash drawer.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Operated POS system to facilitate cash and credit transactions and refunds.
Host, Busser, Food-runner
The Wick Pub And Gill
02.2021 - 08.2022
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Maintained speed of service for food orders while minimizing errors and complaints.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Gas Dock Attendant
Windmill Marina Association Inc.
08.2020 - 10.2021
Followed boat fueling safety requirements before proceeding with fill-ups.
Checked for trip hazards, such as protruding nails, screws and loose boards on boarding ramps and dock walkways.
Operated dock fuel dispensers and pump-out equipment.
Aided boaters in docking and securing watercrafts at fuel dock.
Confirmed excellent customer service by quickly resolving customer concerns.