Aidan Mitchell-Phillips
Denver,CO
Overview
2
2
years of professional experience
Work History
Resident Assistant
University Of Denver
Denver, CO
08.2023 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to weekly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Provided crisis management and intervention during emergency situations.
Front Desk Student Assistant
University Of Denver
Denver, CO
08.2023 - Current
- Greeted visitors and dormitory residents upon arrival, offered assistance, and answered questions to build rapport and student satisfaction
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered customer telephone calls promptly and appropriately handled needs.
- Organized and data logged packages and mail of residents and assisted in locating lost items.
Student Tour Guide
University Of Denver
Denver, CO
05.2022 - 09.2023
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about the university to educate visitors.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of campus.
Education
Bachelor of Arts - International Studies, History
University of Denver
Denver, CO06.2025
Skills
- Student advising
- Residential support
- Student leadership
- Historical research and data analytical research from college courses
- Musical writing, recording, performance, and advertising from experience as amateur musician in several bands playing multiple instruments such as drums and guitar
Timeline
Resident Assistant
University Of Denver
08.2023 - Current
Front Desk Student Assistant
University Of Denver
08.2023 - Current
Student Tour Guide
University Of Denver
05.2022 - 09.2023
Bachelor of Arts - International Studies, History
University of Denver