Aidan Namerow
Exton,PA
Summary
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Experienced beverage professional prepared for role in fast-paced setting. Skilled in crafting high-quality drinks, maintaining cleanliness, and providing top-notch customer service. Strong focus on team collaboration and achieving results, flexing with changing needs. Reliable, adaptable, and able to handle multiple tasks efficiently.
Professional food service worker with strong focus on quality and efficiency. Proven ability to create delicious and visually appealing sandwiches while maintaining high standards of hygiene and safety. Skilled in collaborating with team members to ensure smooth operations and consistently delivering results that exceed expectations. Known for adaptability, reliability, and excellent customer service skills.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Door Dash
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Boba Barista
Kung Fu Tea
09.2024 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Controlled line and crowd with quick, efficient service.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Sandwich Maker
Wegmans
01.2024 - 09.2024
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Trained team members to prepare sandwiches and other items according to instructions.
- Restocked and rotated stock in display case to mitigate stock loss.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Host/Restaurant Busser
Brickside Grille
08.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
No Degree - Health Studies Pre-Nursing, Allied Health/Nursing
Delaware County Community College
Downingtown, PAHigh School Diploma -
Downingtown STEM Academy
335 Manor Ave, Downingtown, PA 1933506.2024
Skills
- Dependable and reliable
- Time management skills
- Loading and unloading
- GPS and route planning
- Cash handling proficiency
- Reliability and punctuality
- Flexible schedule availability
- Continuous learning mindset
- Cross-training readiness
- Active listener
- Effective multi-tasking
- Exceptional communication
Timeline
Delivery Driver
Door Dash
10.2024 - Current
Boba Barista
Kung Fu Tea
09.2024 - Current
Sandwich Maker
Wegmans
01.2024 - 09.2024
Host/Restaurant Busser
Brickside Grille
08.2022 - 05.2023
No Degree - Health Studies Pre-Nursing, Allied Health/Nursing
Delaware County Community College
High School Diploma -
Downingtown STEM Academy
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