Aidan Ripp
Eau Claire,WI
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Lots of grit, and determination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member
Student Accounting Society
Eau Claire , WI
2023.10 - Current
- Attended weekly meetings to learn more and contribute to the world of accounting.
Guest Service Leader/Food Service Worker
Kwik Trip
Altoona , WI
2023.04 - Current
- Greeted customers and ascertained customer needs.
- Provided exceptional customer service to ensure positive customer experiences.
- Book keeping and reporting transactions
- Answered incoming calls, responded to inquiries, and resolved customer complaints.
- Handled cash transactions accurately and efficiently.
- Processed orders, forms, applications, and requests in a timely manner.
- Identified potential issues with products or services and provided solutions to customers.
- Assisted customers with product selection based on their individual requirements.
- Contributed to the team effort by accomplishing related results as needed.
- Utilized problem solving skills to quickly resolve customer issues.
- Ensured accuracy in all accounting entries and records.
Mover
Gorilla Movers of Wisconsin
Sun Prairie , WI
2022.04 - 2022.08
- Walked through customer sites with checklists to verify job completion.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Protected company inventory by maintaining and organizing storage areas.
- Communicated information to customers regarding shipping times, insurance options and delivery costs.
- Followed customer instructions about placement of items and special considerations for handling.
Material Handler/Forklift Operator
Colony Brands, Inc.
Sun Prairie , WI
2019.11 - 2022.05
- Transported material to correct locations and documented inventory changes.
- Reported safety and quality issues to management.
- Used handheld scanners for warehouse management system compliance.
- Checked shipments for damaged or incorrect items.
- Marked prices on merchandise signs and labels following current system prices.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Communicated with team members to coordinate efficient and accurate movements.
Customer Service Cashier/Cleaning Crew Member
GRB Academy
Windsor , WI
2019.03 - 2019.08
- Answered customer inquiries with courtesy and accuracy.
- Explained product details and care to potential customers.
- Answered inbound customer calls and responded to inquiries.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Greeted customers upon entrance and handled cash and credit transactions.
Education
BBA - Accounting And Information Systems
University of Wisconsin - Eau Claire
Eau Claire, WI12.2026
High School Diploma -
Sun Prairie High School
Sun Prairie, WI05.2022
Skills
- Book Keeping
- Cash handling
- Customer Service
- Invoice Verification
- Communication
- Time Management
- Work Ethic
Accomplishments
- Completed the Wisconsin Youth Apprenticeship Program by working over 450 hands on hours at Colony Brands Inc throughout a 5 month period.
Certification
- Completed the Wisconsin Youth Apprenticeship program through Colony Brands Inc.
Timeline
Member
Student Accounting Society
2023.10 - Current
Guest Service Leader/Food Service Worker
Kwik Trip
2023.04 - Current
Mover
Gorilla Movers of Wisconsin
2022.04 - 2022.08
Material Handler/Forklift Operator
Colony Brands, Inc.
2019.11 - 2022.05
Customer Service Cashier/Cleaning Crew Member
GRB Academy
2019.03 - 2019.08
BBA - Accounting And Information Systems
University of Wisconsin - Eau Claire
High School Diploma -
Sun Prairie High School
- Completed the Wisconsin Youth Apprenticeship program through Colony Brands Inc.
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