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Associate Principal Engineer

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Dedicated and technically proficient professional trained in the Linux operating system, with strong foundational knowledge in networking concepts and protocols. Skilled in network management and configuration through comprehensive courses in Microsoft Certified Solutions Expert (MCSE) and Cisco Certified Network Associate (CCNA). Seeking to leverage this expertise in a networking or system administration role to contribute to efficient and secure IT infrastructure management. Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.

IT professional with experience in technical support and troubleshooting. Strong focus on team collaboration, ensuring reliability and adaptability in dynamic environments. Skilled in hardware and software diagnostics, network configuration, and customer service. Known for clear communication, problem-solving, and dedication to achieving results.

At YTY Industry (Manjung) SDN BHD, I significantly reduced downtime by adeptly troubleshooting hardware/software issues and spearheaded the adoption of new tech systems, enhancing team efficiency. My expertise in network support, combined with exceptional customer service skills, facilitated effective end-user training, promoting productivity through technological proficiency.

Proven IT professional with a track record of enhancing efficiency at Outdoor Cap through adept troubleshooting and system improvements. Excelled in network support and customer service, significantly reducing downtime and elevating user satisfaction. Skilled in Windows administration and technical troubleshooting, demonstrating strong problem-solving and organizational abilities.

Aidan Sneath

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IT Technical Support Intern

HVAC Installer

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Bachelor of Science - Cyber Security

Associate of Arts -

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IT Technical Support Intern

HVAC Installer

Bachelor of Science - Cyber Security

Associate of Arts -

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