Aidan Vitsentzos
Brooklyn
Summary
Dedicated professional with a proven track record in delivering exceptional customer service and maintaining high cleanliness standards. Expertise in guest relations and conflict management, ensuring positive experiences in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Restaurant Waiter Bartender
Pecoraro Latteria
Brooklyn, NY
04.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy and timely delivery of food and beverages during peak hours.
- Trained new waitstaff on menu knowledge, service standards, and operational procedures.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Event Coordinator
EBS Bartending School
Brooklyn, NY
01.2022 - 10.2024
- Oversaw event budgets, monitoring expenditures to align with financial goals.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
Bartender /Barback
Dylans
Queens, NY
11.2020 - 11.2022
- Provided exceptional customer service by engaging with patrons and ensuring a welcoming environment.
- Prepared and served a diverse range of cocktails, beers, and wines with attention to presentation and quality.
- Managed bar inventory by tracking stock levels and placing orders to maintain optimal supplies.
- Served high customer volumes during special events, nights, and weekends.
Restaurant Waiter Busboy
Nicks Bistro
Queens, NY
01.2015 - 12.2019
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently, prioritizing orders and minimizing wait times.
- Monitored dining area cleanliness and organization to maintain high sanitation standards.
- Cultivated warm relationships with regular customers.
Team Member
Forrest Hills Staduim
Queens, NY
05.2017 - 10.2019
- Delivered exceptional customer service during events, ensuring guest satisfaction and positive experiences.
- Collaborated with team members to execute event setups, coordinating logistics and material distribution efficiently.
- Maintained cleanliness and organization of designated areas, contributing to overall venue readiness for events.
- Assisted in inventory management, tracking supplies needed for operations and minimizing waste effectively.
Delivery Driver (Bike)
Nicks Bistro
Queens, NY
06.2014 - 03.2017
- Delivered food orders promptly to enhance customer satisfaction and loyalty.
- Managed delivery routes efficiently to ensure timely service and minimize delays.
- Communicated with kitchen staff to confirm order accuracy before dispatch.
Education
Bartending
EBS Bartending School
Brooklyn, NY12-2022
Skills
- Customer service
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Food safety awareness
- Memory retention
- Upselling techniques
- Conflict management
- Guest relations
- Salesmanship
- Wine pairings
Timeline
Restaurant Waiter Bartender
Pecoraro Latteria
04.2022 - Current
Event Coordinator
EBS Bartending School
01.2022 - 10.2024
Bartender /Barback
Dylans
11.2020 - 11.2022
Team Member
Forrest Hills Staduim
05.2017 - 10.2019
Restaurant Waiter Busboy
Nicks Bistro
01.2015 - 12.2019
Delivery Driver (Bike)
Nicks Bistro
06.2014 - 03.2017
Bartending
EBS Bartending School