Aidan Wood
Dawsonville,GA
Summary
Experienced background working in fast-paced environments of diverse sizes and types. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
5
5
years of professional experience
Work History
Shipping & Receiving Associate
Jekyll Brewery
09.2023 - 01.2024
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Served as a reliable point of contact for internal and external stakeholders regarding any questions or concerns related to the receiving process, providing prompt and informative responses.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Compared shipping orders and invoices against contents received to verify accuracy.
Uber Partner
Uber
06.2022 - 08.2023
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Completed daily pre- and post-trip vehicle inspections.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Retail Manager
Racetrac Gas Station
09.2019 - 08.2022
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Answered questions about store policies and addressed customer concerns.
- Trained and developed new employees for ease of transition into team.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Reported issues to higher management with great detail.
- Controlled store inventory and reviewed cash handling and operations reports.
Sales Associate
Traders Joe's
08.2018 - 09.2019
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Solved customer challenges by offering relevant products and services.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Forsyth Central High School
Cumming, GA05.2018
Skills
- Customer Service
- Merchandise planning
- Store operations
- Sound Judgment
- Teamwork and Collaboration
- Operations Oversight
- Forklift Operations
- Consistent and Reliable
Timeline
Shipping & Receiving Associate
Jekyll Brewery
09.2023 - 01.2024
Uber Partner
Uber
06.2022 - 08.2023
Retail Manager
Racetrac Gas Station
09.2019 - 08.2022
Sales Associate
Traders Joe's
08.2018 - 09.2019
High School Diploma -
Forsyth Central High School