Aidan Yektafar
Vienna,VA.
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Coach Boys Soccer
YOUTH SOCCER COACH | VIENNA YOUTH SOCCER, VYS
2018.09 - Current
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Built positive, productive training environments fostering team unity and camaraderie.
- Developed and led age- and ability-appropriate soccer training drills.
- Established clear benchmarks for performance and monitored individual and team progress.
- Engaged parents, players and staff to maintain open, constructive communications.
- Managed Winter and Summer camps with over 100 kids with ages from 5 to 14
Inside Sales Associate
Keller Williams
2022.06 - 2023.03
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Researched and identified possible new accounts for sales development.
- Used CRM software to maintain detailed contact logs and account records.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Teamed with partners to close deals for sales development.
- Managed over 50 customer calls per day.
PRODUCTION ASSISTANT
Cultivate Media
2022.01 - 2022.06
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Operated camera, lighting and grip equipment to use during production process.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Assisted director with planning and completing film shots and B roll footage.
- Monitored production budget to track expenditures and control costs.
SALES ASSOCIATE, Customer Service Representative
CRATE AND BARREL
2021.11 - 2022.02
- Helped customers with their purchases and responded to their inquiries about products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
PRODUCER
AMERICAN UNIVERSITY TV
2019.09 - 2021.12
- Assisted creating student-run productions for a seven-episode series entitled “Portraits of a Room”
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed schedules for production, editing, and duplication for timely delivery.
- Collaborated with marketing and advertising teams to achieve successful launch of projects.
- Maintained project costs through careful budgeting and monitoring of expenditures.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Event Caterer
Good Gracious Catering
2019.12 - 2020.06
- Cooked for large groups of people and managing various types of food for large events.
- Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
- Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
- Ordered food items and supplies needed to fulfill catering jobs.
- Set up and broke down kitchen for service.
Education
Bachelor of Arts - Communication Studies
AMERICAN UNIVERSITY
Washington, DC12.2021
Skills
- Strong communication skills (written and oral)
- Demonstrates leadership by organizing and managing group activities
- Excels in team environment and at team projects
- Microsoft Office suite: Word, Excel, PowerPoint, etc.; Google Drive
- Closing Sales
- Project Management Abilities
- Computer Proficiency
Certification
- United States Soccer Federation Grassroots License - Fall 2022
- Scottish Football Association Child Psychology and Mental Health License - Fall 2022
Timeline
Inside Sales Associate
Keller Williams
2022.06 - 2023.03
PRODUCTION ASSISTANT
Cultivate Media
2022.01 - 2022.06
SALES ASSOCIATE, Customer Service Representative
CRATE AND BARREL
2021.11 - 2022.02
Event Caterer
Good Gracious Catering
2019.12 - 2020.06
PRODUCER
AMERICAN UNIVERSITY TV
2019.09 - 2021.12
Head Coach Boys Soccer
YOUTH SOCCER COACH | VIENNA YOUTH SOCCER, VYS
2018.09 - Current
Bachelor of Arts - Communication Studies
AMERICAN UNIVERSITY
- United States Soccer Federation Grassroots License - Fall 2022
- Scottish Football Association Child Psychology and Mental Health License - Fall 2022
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