Culinary Services Supervisor
ACTS Retirement-Life Communities Inc.
Moorestown, NJ
10.2018 - 04.2021
- Supervised team of 14 employees and delegated duties and responsibilities to each member.
- Designed and set up private functions for family gatherings, holidays, business dinners and welcome packages prospective residents and club meeting.
- Addressed areas that needed improvement and observed team's performance.
- Delivered exceptional customer service and handled all inquiries and complaints.
- Documented conversations with customers to track requests, problems and solutions.