Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Aide Funes

Austin,TX

Summary

Professional with over 11 years of experience in high-volume office environments, delivering exceptional clerical and operational support. Proven ability to manage diverse tasks independently while maintaining strong judgment and a positive attitude. Proficient in overseeing office needs, building management, and project requirements. Seeking relocation back to SCV for new opportunities.

Overview

13
13
years of professional experience

Work History

Places Facilities Coordinator

Apple Inc.
Austin, TX
04.2022 - Current
  • Managed work tasks and coordinated with vendors using Tririga system to meet building needs promptly.
  • Developed and implemented streamlined processes for facility tickets from initiation to completion.
  • Maintained proactive communication with vendors and building users, ensuring exceptional customer service.
  • Handled building emergencies swiftly to minimize disruption and uphold safety standards.
  • Scheduled vendor access requests, ensuring timely responses to facility needs and compliance with service agreements.
  • Identified and resolved unfamiliar issues proactively, applying creative solutions to uphold operations.
  • Coordinated with service managers to analyze quotes and work requests, enhancing vendor service efficiency.
  • Supported operation and maintenance of over 20 locations across SCV, contributing to management of over 4,500 facility requests annually.

Marcom Receptionist

Apple Inc.
Santa Clara Valley
05.2018 - 04.2022
  • Trained new staff on Marcom's policies and procedures, ensuring consistent and efficient operation.
  • Supported FSC coordinators by submitting access requests accurately and promptly, contributing to streamlined facility operations.
  • Delivered friendly, knowledgeable service to guests, consistently demonstrating a positive attitude and strong work ethic.
  • Excelled in both independent tasks and collaborative problem-solving, enhancing overall team effectiveness.
  • Organized and prioritized tasks to ensure timely and efficient completion of assignments, maintaining high productivity levels.
  • Monitored inventory levels and managed supply orders for Marcom buildings, ensuring adequate stock and operational readiness.
  • Maintained high standards of precision and attention to detail in all tasks, contributing to the accuracy and quality of work.
  • Effectively multitasked and prioritized responsibilities, balancing guest service with other administrative duties.
  • Acted as a key team member with a strong, positive influence, fostering a collaborative and productive work environment.
  • Monitored and distributed Covid-19 health screenings and testing kits, supporting health and safety protocols during the pandemic.

Caffe Macs Barista

Apple Inc.
Santa Clara Valley
12.2012 - 04.2018
  • Demonstrated a consistently positive and self-motivated attitude, contributing to a welcoming and efficient work environment.
  • Prepared customer orders in strict accordance with coffee house recipes, delivering consistent quality and enhancing customer satisfaction.
  • Trained new baristas in over 30 Apple locations on espresso bar policies and procedures, ensuring adherence to company standards and promoting best practices.
  • Maintained rigorous adherence to sanitation and health guidelines, ensuring a clean and safe environment for both customers and staff.
  • Introduced innovative ideas and solutions to address operational challenges, improving efficiency and service quality.
  • Provided outstanding customer service, consistently exceeding customer expectations resulting in a positive café experience.

Education

Some College (No Degree) - Communications

De Anza College
Cupertino, CA

Skills

  • Teamwork and collaboration
  • Planning and organization
  • Communication skills
  • Customer service
  • Adaptability
  • Time management
  • Active listening
  • Attention to detail
  • Facilities management and vendor coordination

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Places Facilities Coordinator

Apple Inc.
04.2022 - Current

Marcom Receptionist

Apple Inc.
05.2018 - 04.2022

Caffe Macs Barista

Apple Inc.
12.2012 - 04.2018

Some College (No Degree) - Communications

De Anza College

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