Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
Work History
Property Manager/ Estate Manager
Americal Management, Inc.
2013.06 - Current
Assist in-house counsel with new tenant lease distribution, memorandums, lease amendments maintain filling system on all properties, including business entities, personal files, and meeting agendas
Assist with personal expense reports
Maintain CEO's calendar plan and schedule meetings, teleconferences, and coordinate travel
Provide administrative and business support to CEO of Americal Management and support other members of executive management team
Responsible for scheduling all maintenance and repairs at vacation property (ranch)
Supervise personnel at ranch to maintain warranties and repair files
Assist with office management and arranging catering for office meetings and lunches
Assist Owner with personal property in Thousand Oaks, and Marina Del Rey (cover when House Manager is on vacation, and manage vendors, contracts, and other staff)
Assist with annual budgets
Managed team of 8 staff members and over 10 different vendors.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Responded to Common Area Maintenance (CAM) inquiries.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Implemented comprehensive safety protocols to minimize potential risks and ensure well-being of all tenants within property.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in timely manner.
Followed up on delinquent tenants and coordinated collection procedures.
Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Delivered emergency 24-hour on-call service for tenants on building issues.
Negotiated favourable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Conducted regular inspections of both interior and exterior of properties for damage.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Gained strong leadership skills by managing projects from start to finish.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated leadership skills in managing projects from concept to completion.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cultivated interpersonal skills by building positive relationships with others.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed time efficiently to complete all tasks within deadlines.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and fast-paced environment.
Self-motivated, with strong sense of personal responsibility.
Real Estate Assistant to Broker/Agent
Keller Williams Realty
2011.01 - 2013.05
Provided clerical support to brokers and agents
Managed contact database
Scheduled property tours with prospective tenants
Prepared purchase agreements, and other documents related to home purchase, MLS submittals, leases, and exclusive agency agreements.
Calendar property showings
Maintain organized routine of daily walk-throughs of home and grounds, routine for interior and exterior maintenance, landscaping, and window washing.
Personal Assistant
Iglesia De Jesucristo Palabra Miel
2006.03 - 2010.12
Coordinated appointments with medical professionals.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Coordinated events and functions with attention to detail ensuring successful execution.
Participated in team meetings and staff training sessions.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Identified needs and coordinated plans for travel and out-of-town functions.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Displayed absolute discretion in handling confidential information.
Oversee and manage household staff including security team, housekeepers and household construction projects.
Education
B.A. - Business Administration - Business Administration And Management
University of Phoenix
Los Angeles, CA
Skills
Microsoft Office Suite
Outlook
Software Utilization
Maintenance Coordination
Property Management
Repair Planning
Construction Project Oversight
Adaptable
Languages
Spanish
Full Professional
Timeline
Property Manager/ Estate Manager
Americal Management, Inc.
2013.06 - Current
Real Estate Assistant to Broker/Agent
Keller Williams Realty
2011.01 - 2013.05
Personal Assistant
Iglesia De Jesucristo Palabra Miel
2006.03 - 2010.12
B.A. - Business Administration - Business Administration And Management
University of Phoenix
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