Aiden Bell
Austin,TX
Summary
Customer service professional with 7 years of experience in the food and beverage industry, while completing my education. Recently obtained a Bachelor's Degree from UTSA's School of Business with a focus in Marketing, and am looking to put my learned skills into practice. Looking to grow, learn, and hone my skillset in a practical setting where my ideas can be utilized effectively.
Experienced with content creation, campaign management, and market analysis. Utilizes research skills to identify trends and opportunities. Knowledge of social media platforms and digital marketing tools.
Overview
8
8
years of professional experience
Work History
Marketing Assistant
Jason Dady Restaurants & Catering
San Antonio, TX
12.2025 - 03.2026
- Assisted in the design, execution, and tracking of digital and traditional marketing campaigns
- Created marketing graphics using Canva and Photoshop for promotions, events, and brand materials
- Worked directly with external vendors to maintain brand consistency and meet production deadlines
- Supported daily marketing operations and administrative needs across multiple projects
Bartender
Roca And Martillo, Jason Dady Restaurants & Catering
San Antonio, TX
09.2025 - 03.2026
- Delivered high-quality service in a fast-paced environment while maintaining attention to detail
- Built rapport with guests to drive repeat business and positive experiences
- Collaborated with team members to enhance customer service and improve overall guest experience.
- Trained new staff on bartending techniques, drink recipes, and customer interaction best practices.
Server/Bartender
Tre Trattoria, Jason Dady Restaurants & Catering
San Antonio, TX
09.2023 - 09.2025
- Delivered high-quality customer service to consistently elevate guest experiences
- Assisted with setup and service for private events, including high-profile guests
- Clearly communicated menu offerings and cooking processes to enhance guest understanding
- Managed high guest volumes while maintaining an elevated standard of service
- Upsold and recommended menu items to improve guest satisfaction and increase PPA
Lead Bartender
Luce Ristorante
San Antonio, TX
03.2022 - 09.2023
- Prepared and crafted alcoholic beverages in a high-volume, upscale dining environment
- Memorized existing recipes and developed new specialty cocktails for the restaurant
- Demonstrated strong knowledge of liquors, beers, wines, and appropriate pairings
- Provided efficient service during high-volume events while maintaining quality standards
- Maintained bar cleanliness through opening, closing, and routine upkeep duties
Server/Bartender
Dodging Duck Brewhause
Boerne, TX
06.2021 - 03.2022
- Resolved customer complaints and questions both in-person and over the phone in a professional manner
- Take customer orders while answering questions about products
- Prepare drink and food orders for customers in the way that was specified
- Present orders to customers
- Worked in a fast paced restaurant with a large quantity of guests
Curbside
HEB
San Antonio, TX
03.2020 - 05.2021
- Deliver customers groceries to their vehicle in an efficient manner
- Review customers' orders to assess accuracy and the quality of products
- Manage customers' complaints and issues over the phone in a professional manner as to meet our customers' expectations
- Help answer customers questions concisely and clearly while working on the floor
Customer Service Representative
Domino's
Cedar Park, TX
12.2017 - 03.2020
- Guided customers through the order process in a friendly and understanding manner to make it a smooth process whilst upselling items
- Led peers during production in a way that was efficient and effective
- Ran inventory of stores goods to make sure all products were up to date
- Opened and closed store
Education
Bachelor of Business Administration - Marketing
UTSA
San Antonio, TX05-2025
High school or equivalent - General Studies
Cedar Park High School
Cedar Park, TX05-2020
Skills
- Computer skills
- Google analytics
- SEO optimization
- Adobe Suite
- Canva
- Social media platforms
- Microsoft Excel
- Customer Service
- Serving - Serving experience (3-5 years)
- Bartending - Bartending experience (3-5 years)
Timeline
Marketing Assistant
Jason Dady Restaurants & Catering
12.2025 - 03.2026
Bartender
Roca And Martillo, Jason Dady Restaurants & Catering
09.2025 - 03.2026
Server/Bartender
Tre Trattoria, Jason Dady Restaurants & Catering
09.2023 - 09.2025
Lead Bartender
Luce Ristorante
03.2022 - 09.2023
Server/Bartender
Dodging Duck Brewhause
06.2021 - 03.2022
Curbside
HEB
03.2020 - 05.2021
Customer Service Representative
Domino's
12.2017 - 03.2020
High school or equivalent - General Studies
Cedar Park High School
Bachelor of Business Administration - Marketing
UTSA