Aiden Clanton
Roanoke,TX
Summary
Adept Service Technician with a proven track record at Discount Tire, where I streamlined troubleshooting processes, enhancing customer satisfaction. Skilled in diagnostics and power tools, my expertise led to faster resolution times and safer work environments. Excellently communicated complex technical information, ensuring customer confidence and operational efficiency.
Personable and mechanically inclined, with strong aptitude for troubleshooting and problem-solving. Well-versed in fundamentals of electrical systems and mechanical repair, with practical skills in using diagnostic tools and conducting basic installations. Committed to delivering high-quality service and ensuring optimal performance of equipment.
Overview
1
1
year of professional experience
Work History
Service Technician
Discount Tire
10.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Evaluated systems according to predetermined checklist and noted issues.
- Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
High School Diploma -
Byron Nelson High School
Trophy Club, Tx 05-2023
Skills
- Troubleshooting skills
- Power tool proficiency
- Hand tool expertise
- Diagnostics expertise
Timeline
Service Technician
Discount Tire
10.2023 - Current
High School Diploma -
Byron Nelson High School