Aiden Cochrane
Warehouse
Albuquerque,NM
Summary
Highly motivated Fulfillment Associate with nearly a year of experience, emphasizing teamwork and adherence to safety protocols. Proven ability in customer service, including cashier duties, cash handling, and inventory management. Demonstrates strong attention to detail and effective communication skills, thriving as a team player. Possesses a solid background with flexible availability, a focus on workplace accident prevention, and a disciplined approach to inventory, merchandise, and location management. History of efficiently fulfilling orders in high-volume environments, coupled with strong planning skills. Seeking a permanent role within a growing team, where I can contribute to achieving company goals.
Overview
1
1
year of professional experience
Work History
Fulfillment Associate
Amazon
Albuquerque, New Mexico
08.2025 - Current
- Operated material handling equipment to transport items efficiently within the warehouse.
- Collaborated with team members to ensure timely order fulfillment and shipping processes.
- Assisted in maintaining a clean and organized work environment to promote safety standards.
- Utilized handheld scanners to track inventory movement and update system records accurately.
- Followed safety protocols while performing tasks to minimize risks in the workplace.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Loaded items onto pallets or into containers for shipment.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Monitored stock levels and notified supervisor when supplies needed to be replenished.
Cashier
Pericos
Albuquerque, New Mexico
08.2024 - 08.2025
- Processed customer transactions accurately and efficiently at a busy retail store.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Operated cash register and handled cash, credit, and debit transactions securely.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory levels by restocking shelves and reporting low stock items.
- Resolved customer complaints with professionalism and empathy to maintain satisfaction.
- Participated in training sessions to enhance product knowledge and service skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Used suggestive selling techniques to promote add-on sales.
Education
High School Diploma -
Volcano Vista High School
New Mexico05-2025
Skills
- Customer service
- Team collaboration
- Inventory management
- Material handling
- Point-of-sale operation
- Order fulfillment
- Safety protocols
- Effective communication
- Cash handling
- Barcode scanning
- Pallet building
- Loading and unloading
- Relationship building
- Flexible schedule
- Team leadership
- Excellent communication
- Work prioritization
- Friendly and courteous
- Warehouse safety
- Time management
- Willing to learn
- Problem-solving
- Basic math
- Teamwork and collaboration
- Inventory maintenance
References
References available upon request.
Timeline
Fulfillment Associate
Amazon
08.2025 - Current
Cashier
Pericos
08.2024 - 08.2025
High School Diploma -
Volcano Vista High School