Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Library Intern
Coastal Carolina Community College
Jacksonville, NC
08.2024 - 05.2026
Assisted patrons with research inquiries and information retrieval using library databases.
Organized and maintained library collections, ensuring accurate cataloging and accessibility of materials.
Provided support during community outreach programs, promoting the value of libraries within the local area.
Conducted inventory of library holdings, updating the catalog system for greater accuracy.
Assisted librarian colleagues in weeding outdated or damaged materials from the collection while recommending suitable replacements.
Collaborated with librarians on collection development, ensuring diverse representation in available materials.
Scorekeeper
City of Jacksonville Recreation and Parks Department
Jacksonville, NC
08.2021 - 01.2026
Recorded game scores and statistics accurately for various sports events
Maintained detailed records of player performance and team standings
Coordinated with referees and coaches to ensure accurate scoring procedures
Trained new scorekeepers on software systems and scoring protocols
Set up, checked and broke down equipment for various games.
Collaborated effectively with fellow scorekeepers, sharing best practices for consistent and accurate record keeping across multiple events.
Cashier
Cookout
Jacksonville, NC
03.2023 - 02.2024
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer and balanced daily sales reports.
Provided exceptional customer service, resolving inquiries promptly and professionally.
Assisted in training new staff on cash handling procedures and service protocols.
Greeted customers entering store and responded promptly to customer needs.
Cleaner
Emerald Isle Cleaning Services Inc.
Emerald Isle, NC
05.2020 - 07.2022
Performed daily cleaning tasks in guest rooms and common areas, ensuring high standards of cleanliness.
Implemented efficient cleaning techniques to enhance productivity and reduce time spent on tasks.
Assisted with training new staff on proper cleaning protocols and safety procedures.
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Education
Associate of Applied Science - Electrical Engineering
Coastal Carolina Community College
Jacksonville, NC
06-2027
Skills
Customer service
Active listening
Time management skills
Reliability and punctuality
Critical thinking
Work ethic and integrity
Timeline
Library Intern
Coastal Carolina Community College
08.2024 - 05.2026
Cashier
Cookout
03.2023 - 02.2024
Scorekeeper
City of Jacksonville Recreation and Parks Department
08.2021 - 01.2026
Cleaner
Emerald Isle Cleaning Services Inc.
05.2020 - 07.2022
Associate of Applied Science - Electrical Engineering