Aiden Fernandez
Toms River,NJ
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, notably at Sharif Landscaping, where I leveraged critical thinking and organizational skills to significantly improve service efficiency. Demonstrated ability to thrive under pressure, achieving remarkable results through strategic planning and a proactive approach.
Overview
5
5
years of professional experience
Work History
Fuel Associate
Wawa
Bayville, NJ
06.2021 - Current
- Maintained safe work environment by adhering to strict safety regulations and guidelines.
- Participated actively in employee training programs designed specifically for improving individual skillsets pertinent to roles performed within the organization, resulting directly in better job performance overall and increased levels of customer satisfaction experienced by patrons frequenting establishment regularly over time.
- Enhanced fuel station efficiency by maintaining clean and organized work areas.
- Decreased wait times for customers through efficient multitasking during peak hours of operation at the fuel station.
Landscaper
Sharif Landscaping
Beachwood, NJ
06.2024 - 09.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Installed lights, sprinklers and other outdoor features based on requirements.
Sales Associate
Brave New World
Point Pleasant, NJ
05.2023 - 11.2023
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Five Below
Toms River, NJ
01.2020 - 05.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Toms River High School South
Toms River, NJSkills
Critical Thinking
Works Well Under Pressure
Strategic Planning
Proactive and Motivated
Organized
Timeline
Landscaper
Sharif Landscaping
06.2024 - 09.2024
Sales Associate
Brave New World
05.2023 - 11.2023
Fuel Associate
Wawa
06.2021 - Current
Sales Associate
Five Below
01.2020 - 05.2021
Toms River High School South