Aiden Freese
Cleves,OH
Summary
Team leader with proven experience managing staff, supporting collaboration, and delivering consistently positive customer service results. Background in flight operations with a focus on operational excellence and safety compliance. Recognized for maintaining high performance standards in fast-paced environments.
Overview
8
8
years of professional experience
Work History
UH-60 Blackhawk Maintainer
Army National Gaurd
Canton, Ohio
09.2025 - Current
- Contributed to maintenance and repair of UH-60 Black Hawk fleet, enhancing aircraft reliability.
- Conducted aircraft safety inspections and ensured compliance with required regulations to uphold safety standards.
- Coordinated flight and maintenance scheduling for fleet aircraft and assigned crew members to ensure operational readiness.
- Entered maintenance and flight activity data into digital logbook and kept records current.
Manager
Cinemark
Cincinnati, Ohio
08.2021 - 08.2025
- Led quarterly team meetings and one-on-one employee meetings to review progress and identify improvement areas.
- Ensured adherence to customer service standards while resolving customer concerns, enhancing service quality and satisfaction.
- Built weekly work schedules for employees and movie schedules for showtimes.
- Collaborated with corporate and contracted companies to facilitate smooth and efficient building operations.
Team Membner
Cinemark
Cincinnati, Ohio
10.2018 - 08.2021
- Delivered customer service during peak movie screenings to enhance guest satisfaction.
- Assisted guests in finding seating to enhance their viewing experience. and answered questions.
- Supported promotional events by setting up displays and efficiently processing ticket sales.
- Kept public spaces clean and organized for visitor comfort. and general upkeep throughout building.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH09-2026
Private Pilots License -
Sporty's Flight Academy
Batavia, OH01-2024
High School Diploma -
Oak Hills High School
Cincinnati, OH05-2020
Skills
- Flight operations
- Data analysis and entry
- Team management
- Multitasking/adaptability
- Problem solving and critical thinking
- Customer service-oriented
Timeline
UH-60 Blackhawk Maintainer
Army National Gaurd
09.2025 - Current
Manager
Cinemark
08.2021 - 08.2025
Team Membner
Cinemark
10.2018 - 08.2021
Associate of Science - Business Administration
Southern New Hampshire University
Private Pilots License -
Sporty's Flight Academy
High School Diploma -
Oak Hills High School