Aiden Hale

Assisted and ran the register leading to one on one conversation and product sales.

Used my marketing abilities to grow product sales through persuasive communication while maintaining a professional and informative language.

Worked great with customers that had complaints and was able to resolve issues swiftly and in an unconfrontational manner.

Was able to explain the products well and informatively to sell products and services. Customer service is outstanding I have multiple customer reviews about how good my service is.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.