Results-oriented sales lead with expertise in identifying customer needs and delivering exceptional service. Known for reliability and effective time management, consistently driving sales growth and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Footwear Associate
Dicks Sporting Goods
Cullman, Alabama
08.2023 - 11.2024
Educated customers on footwear features, benefits, and proper fitting techniques.
Resolved customer inquiries and concerns regarding footwear products effectively.
Managed multiple projects simultaneously while meeting deadlines consistently.
Golf Sales Lead
Dicks Sporting Goods
Cullman, Alabama
11.2024 - 02.2026
Assisted customers with golf equipment selection and fitting.
Maintained knowledge of current golf products and trends.
Demonstrated proper use of golf clubs and accessories to customers.
Trained new team members on sales techniques and product knowledge.
Maintained a clean and organized work environment at all times.
Team Sports Lead
Dicks Sporting Goods
Cullman, Alabama
02.2026 - 06.2026
Generated innovative solutions that significantly improved team performance and outcomes.
Achieved very high OSAT standards, surpassing leading departments.
Established strong service attachment with sales to enhance overall customer satisfaction.
Identified customer needs promptly and efficiently to drive service improvements.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.