Aiden Jones
Lowell,Massachusetts
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
T.J. Maxx
Chelmsford, Massachusetts
10.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Food Runner/Host
Wamesit Lanes Family Entertainment Center
Tewksbury, Massachusetts
08.2022 - 02.2024
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Followed proper cash handling procedures when accepting payments from customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
Innovation Academy Charter School
Tyngsboro, MASkills
- Product Sales
- Customer Needs Assessment
- Cash Handling
- Cash Handling Accuracy
- Listening Skills
- Problem-Solving
- Flexible Schedule
- Positive and professional
- Safe Food Handling
- Menu Memorization
- Table Bussing
- Table Setting
- Server Support
- Closing duties
- Teamwork and Collaboration
- Heavy Lifting
- Food allergy awareness
- Kitchen Communication
Timeline
Sales Associate
T.J. Maxx
10.2023 - 08.2024
Food Runner/Host
Wamesit Lanes Family Entertainment Center
08.2022 - 02.2024
Innovation Academy Charter School