Aiden Kissell
North Benton
Summary
Detail-oriented Apprentice Technician skilled in customer education, technical troubleshooting, and inventory management. Committed to enhancing workflow and delivering exceptional service in tire selection and installation.
Overview
2
2
years of professional experience
Work History
Apprentice Technician
discoun tire
aurora
05.2024 - Current
- Assisted customers with tire selection and installation processes.
- Operated tire changing equipment and tools safely and efficiently.
- Collaborated with technicians to diagnose tire issues and recommend solutions.
- Educated customers on tire maintenance and safety practices during service visits.
- Maintained cleanliness and organization in the service area and workstations.
- Supported inventory management by tracking stock levels of tires and supplies.
- Conducted routine inspections on tools to ensure proper functionality.
- Participated in team meetings to discuss workflow improvements and customer service strategies.
- Performed troubleshooting to diagnose and resolve technical issues.
Education
High School Diploma -
James A Garfield
OH05-2024
Skills
- Technical troubleshooting
- Diagnostic testing
- Vehicle inspection
- Tire maintenance
- Parts management
- Equipment operation
- Machinery maintenance
- Disassembly procedures
- Electrical troubleshooting
- Power tool operation
- Hand tool proficiency
- Inventory management
- Workflow improvement
- Time management
- Safety awareness
- Effective communication
- Customer education
- Customer relationship management
- Teamwork
- Team collaboration
- Attention to detail
- Problem solving
- Active listening
- Task prioritization
- Computer skills
Timeline
Apprentice Technician
discoun tire
05.2024 - Current
High School Diploma -
James A Garfield