Aiden Lerma
Summary
Experienced professional in the retail industry with a strong commitment to delivering exceptional service and ensuring customer satisfaction. Demonstrated expertise in effective time management and meticulous attention to detail. Known for reliability and adaptability as a team player, with excellent communication skills.
Overview
7
7
years of professional experience
Work History
In Store Shopper /Curbside Shopper
HEB Grocery Store
08.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Server
The Toasted Yolk
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Caddy
Bluejack Country Club,
09.2020 - 12.2020
- Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
- Leveraged local knowledge of the course layout to identify shortcuts or alternative routes that expedited travel between holes without compromising safety or enjoyment for players.
- Cleaned and maintained balls, clubs, and course amenities.
Volunteer
Houston Food Bank
08.2018 - 12.2019
- Packed boxes with food and drinks
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Assisted with special events and programs.
Education
High School Diploma -
The Woodlands High School
05.2022
Certified For Word -
St. Thomas High School, TWHS
12.2019
Skills
- Dedicated Work Ethic
- Customer Service
- Flexible and Adaptable
- Organizational Time Prioritization
- Food Safety Standards
- Effective Team Collaboration
Timeline
In Store Shopper /Curbside Shopper
HEB Grocery Store
08.2024 - Current
Server
The Toasted Yolk
02.2022 - Current
Caddy
Bluejack Country Club,
09.2020 - 12.2020
Volunteer
Houston Food Bank
08.2018 - 12.2019
High School Diploma -
The Woodlands High School
Certified For Word -
St. Thomas High School, TWHS
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