Aiden Lobo
silver spring
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at Montgomery County Recreation. Proven ability to enhance safety protocols and customer satisfaction through effective problem-solving and teamwork. Recognized for quick emergency response and maintaining a clean, welcoming environment, ensuring a positive experience for all patrons.
Energetic and dependable individual with upbeat attitude and strong interpersonal skills. Possesses solid understanding of efficient table clearing and customer service etiquette, ensuring seamless dining experience. Committed to contributing positively to team-focused environment and enhancing guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Montgomery County Recreation
16605 Georgia Ave, Olney, MD 20832
07.2023 - Current
- Monitored swimming areas to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Educated patrons on pool rules and safety procedures to promote a secure environment.
- Conducted regular equipment checks to maintain operational integrity of lifeguarding tools.
- Collaborated with team members to execute effective rescue techniques during drills and training sessions.
- Enhanced pool safety measures by identifying potential hazards and implementing corrective actions.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Restaurant Busser
Stained Glass Pub
12510 Layhill Rd, Silver Spring, MD 20906
10.2021 - 04.2023
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by efficiently clearing and resetting tables during peak hours.
- Supported kitchen staff by delivering food and beverages promptly to ensure timely service.
- Collaborated with team members to streamline workflow, improving overall restaurant efficiency.
- Monitored inventory of tableware and supplies, communicating needs to management proactively.
- Trained new bussers in best practices for cleanliness and customer service standards.
- Implemented suggestions for improving table turnover rates, increasing seating capacity during busy shifts.
- Contributed to a positive dining atmosphere through friendly interactions with guests and staff.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
High School Diploma -
Montgomery College
Rockville, MDHigh School Diploma -
Wheaton High School
12401 Dalewood Dr, Silver Spring, MD 20906 05-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Team collaboration
- CPR and AED training
- Public safety
- Emergency response
- Complex Problem-solving
- Water rescue techniques
- Team building
- Weather monitoring
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Table bussing
- Flexible schedule availability
- Floor cleaning
- Maintaining cleanliness
- Customer Service-oriented
- Server support
- Proper glassware handling
- Guest service management
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Montgomery County Recreation
07.2023 - Current
Restaurant Busser
Stained Glass Pub
10.2021 - 04.2023
High School Diploma -
Montgomery College
High School Diploma -
Wheaton High School