Aiden Mamikonyan
Tukwila
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in the right environment. Brings ability to quickly learn company products and service, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
U-Haul Customer Service Representative
U-Haul
09.2024 - 02.2025
- Assisted customers with reservations, ensuring accurate information and timely service.
- Resolved customer inquiries and issues, enhancing satisfaction and loyalty.
- Maintained cleanliness and organization of work areas, promoting safety standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Chauffer
Seattle VIP Transportation
03.2023 - 08.2024
- Ensured timely and safe transportation for clients, adhering to schedule and route requirements.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Provided exceptional customer service, addressing passenger needs and ensuring comfort during rides.
- Navigated efficiently using GPS systems, optimizing routes to enhance travel time and reduce delays.
- Assisted with luggage handling, ensuring secure transport of personal belongings for clients.
- Developed rapport with clients, fostering trust and loyalty through consistent service excellence.
- Monitored traffic patterns and road conditions to make informed decisions on route adjustments.
- Vacuumed, cleaned and sanitized vehicles between customers.
Cashier/Customer Service
Family Fun Center
03.2022 - 02.2023
- Assisted customers with inquiries, providing exceptional service to enhance their experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Trained new staff on register operations and customer service protocols.
- Handled inventory management by restocking merchandise in designated areas promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Foster High School
Tukwila, WA06-2025
ASE - Engines And Repair
Puget Sound Skills Center
Burien, WA06-2025
Skills
- Leadership
- Automotive service
- Restaurant experience
- Stocking
- Heavy lifting
- Food Safety
- Driving
- Computer hardware
- Hospitality
- Customer relations
- Critical thinking
- Automotive Repair
- Automotive diagnostics
- Automotive repair
- Oil Changes
- Computer hardware
Accomplishments
While attending high school, I was accepted into the ASE certification program at a local college. I graduated with my ASE certification, and ready to put it to good use.
Certification
- ASE ENGINE PERFORMANCE Present
- ASE ENGINE MAINTENANCE AND LIGHT REPAIR Present
- OSHA 10
- Food Handler Certification
- Driver's License April 2023
Languages
English - Fluent
Russian - Intermediate
Spanish - Intermediate
Timeline
U-Haul Customer Service Representative
U-Haul
09.2024 - 02.2025
Chauffer
Seattle VIP Transportation
03.2023 - 08.2024
Cashier/Customer Service
Family Fun Center
03.2022 - 02.2023
High School Diploma -
Foster High School
ASE - Engines And Repair
Puget Sound Skills Center