Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aiden Mapes

Falls Church,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Server

Teds Bulletin
04.2023 - 02.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sales Associate

Spokes & Trek Bicycles
05.2021 - 09.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers in a personalized and attentive style
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Associate of Science - Psychology

Northern Virginia Community College
Annandale, VA
05.2025

Skills

  • Exceptional customer service
  • Suggestive Selling
  • Hospitality service expertise
  • Relationship Management
  • Team Player
  • Effective Communication
  • Adaptable and Flexible
  • Problem-Solving

Languages

English
Native or Bilingual

Timeline

Server

Teds Bulletin
04.2023 - 02.2024

Sales Associate

Spokes & Trek Bicycles
05.2021 - 09.2023

Associate of Science - Psychology

Northern Virginia Community College

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Aiden Mapes