Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Patricia Zimmer

Vero Beach,FL

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

21
21
years of professional experience

Work History

Office Manager

Reliable Cabinets
03.2015 - 12.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Established team priorities, maintained schedules and monitored performance.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Delivered performance reviews, recommending additional training or advancements.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Director of Operations

Happy Home Services
02.2003 - 03.2014
  • Ensured optimal resource utilization by employing effective project management methodologies that maximized ROI without compromising quality or deadline adherence.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Analyzed customer feedback and identified areas for improvement to drive business success.

Education

Associate of Arts - Office Management

SUNY Stony Brook
Stony Brook, NY

Skills

  • Performance Tracking and Evaluation
  • Customer Relations
  • Documentation expertise
  • Report Preparation
  • Good Judgment
  • Negotiation
  • Financial Tracking
  • Credit and collections
  • Staff Management
  • Administrative Oversight
  • Customer Relationship Management
  • Payroll and budgeting
  • Managing Operations and Efficiency
  • Payroll Processing
  • Staff hiring
  • Operations Management
  • Organizational Skills
  • Inventory Control
  • Bookkeeping
  • Problem Resolution
  • Conflict Management
  • Office Management
  • MS Office
  • Customer Service

Timeline

Office Manager

Reliable Cabinets
03.2015 - 12.2023

Director of Operations

Happy Home Services
02.2003 - 03.2014

Associate of Arts - Office Management

SUNY Stony Brook

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Patricia Zimmer